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December 2023 by Matthew J.
Pretty good service... aside from them assuming every single person who walks in is going to steal from them... I've never stolen a single thing my entire life. But I can count on getting treated like a criminal there...
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December 2023 by Erika Anderson
never buy shoes here! two workers on phones and NEVER offered to help. directed me to the key pad to try on a shoe even though I knew the brand size color and style I ask the employee for. when I walked to the front and ask for help they called the same no help person that stood on his phone! he tossed the shoes at me and didn't say anything. mind you these are 200$ hokas so not super cheap
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November 2023 by Yvonne Filliaux
Terrible service. Waited at front check out forever. Only one register open. The man in front of me threw his items on the counter and left the store because we couldn't get any help. And the man behind me left as well. I almost left, but just waited and waited. Then a young lady, Camilia, showed up. I let her know people left the store because they couldn't get help and waited forever. She just glared at me, no apology, and I had to repeat myself 3 times cause she just acted like she didn't care. Her only response was, "I just got here".This place is a hot mess. Terrible waiting and customer service.
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October 2023 by johnny vinson
It's been a while since I've been there, But now they don't have any fishing equipment , no guns or ammo...
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October 2023 by Evan H.
Oh my gosh! Service is amazing! My daughter needed basketball shoes for volleyball since volleyball shoes need an upgrade, we asked to make an order in store since im not too good at orders from my phone. This employee, Lance, apologies if privacy is invaded, helped me and my daughter and recommended the most BEAUTIFUL shoes for my daughter!! He made sure everything was correct. 100/10!! amazing, well raised gentleman. We got a good deal for the flash sale, 44 dollars comapared to 119 for BASKETBALL SHOES!! best snag.
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July 2023 by Jeremy Sweat
Assistant Manager Kagan was a ver unprofessional manager. Tried to purchase a USA WBC Baseball jersey, which was the only one in the store and had no tag. The young lady at the register called Kagan for help and he came up front. He didn’t say hi, hello, or anything….stayed on his phone for 5 mins trying to look up a price. We ended up leaving(after buying $200 worth of merchandise). Dick’s need to make sure their managers understand what customer service is
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July 2023 by Letisha LeBlanc
There is insucj thing as customer service here. If you ask for help with shoes, the person just stares at you, then goes to chat with his buddy.
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February 2023 by Forrest Brandt
Good selection with lots of opportunity for customized and specialized equipment—shoe department, cycling, golf, lacrosse and outdoor games. Along with the selection is a spectator sport’s feeling throughout the store.
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February 2023 by Kym B.
Customer service was HORRIBLE. Rude. Bathroom was disgustingly dirty. Floors in the store had trash all over as well. Merchandise all over the place and not picked up. Very messy and unfriendly… unhelpful store. You can tell nobody working here likes their job. It shows. Drinking fountain should have a biohazard sign on it. What if some like kid ran over and took a drink out of that gross thing ? Yuck !!
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February 2023 by Kym Bennett
Customer service was HORRIBLE. Rude. Bathroom was disgustingly dirty. Floors in the store had trash all over as well. Merchandise all over the place and not picked up. Very messy and unfriendly… unhelpful store. You can tell nobody working here likes their job. It shows. Drinking fountain should have a biohazard sign on it. What if some like kid ran over and took a drink out of that gross thing ? Yuck !!
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February 2023 by Crystal Owens
Pleasant not rushed and annoyed by workers. Great selection of merchandise and clothing to choose from. If assistance needed staff members are very helpful and do their best to find your item. If not they will check on line for you.
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February 2023 by Chuck Ludwig
Great place to buy athletic clothing and equipment and accessories.
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January 2023 by Darius Sr. Thompson
I didn't even want to give 1 star shoes was to small and then went in to exchange no body was helpful the little white kid wasn't helpful at all he just walked around tryna look bizzy customer service sucks had only 1 worker up front with a line of 7 people after me want go back
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November 2022 by Karen Hinkel
I would like to tell my experience. I spoke to a young man his name is DeyShawn. This young man was very helpful. Thanks to DeyShawn, I was able to get some technical information regarding my sons shoes he is needing. DeShawn has gone the extra mile finding what I was asking for. Thank you!!! DeShawn you are much appreciated.. 5 stars.
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November 2022 by Courtney Vaughn
Horrible customer service! We waited for 45 minutes just to get a size in a shoe. They kept looking around not helping us but helping certain people. We were just trying to buy a shoe that we already knew the size in. Customer service is obviously not this stores 1st priority. Even the managers are incredibly rude. They act like people spending money in the store isn’t the only reason they even have a job. Will be calling corporate. They all need a lesson in customer service.