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April 2024 by Logan B
This location sent me coupons in the mail so I thought I’d try it. Wish I had just thrown them away. The drive thru for this location is awful. I’ve been twice now. The first time my order was screwed up. This time the coupon I brought wasn’t applied even after asking the lady at the window to check. Awful service.
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March 2024 by Okie Alan
Lady that makes the sandwiches is extremely mean and rude. Only the guy taking the orders is respectful.
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March 2024 by A Schlosberg
Bagels plus lox... You really can't go
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March 2024 by E
I work in dining services so what I'm writing is based on that knowledge.Don't come to this one. Ever. I came to this restaurant for the first time with my family (not my first experience with Einstein's Bagels though). We ate inside and I could see where they were making the eggs.The lady was handling the raw eggs and then never changing gloves before moving the finished ones to the Merco. That was bad enough. Then I watched her drop the spatula onto the floor. Instead of taking it to the dish sink and properly cleaning it, she literally rinsed it off in the hand washing sink for less than 5 seconds. No sanitizer or anything. Worse after picking it off the floor with her gloves on, she never changed them so they were cross-contaminated. She went back to handling the food using the same gloves.I watched one guy with a heavy beard working in the back without a beard net. No one greeted us although the one who took our order was pleasant once we had made our decisions. Employees sitting behind us listen to videos loudly, so hearing two separate things that loud made talking with my wife difficult. No one looked like they even cared about their job or about us as guests.The only thing positive was the food was pretty good but after seeing her cook the eggs afterwards made my egg bagel less appealing.I will never come back to this restaurant ever. I spent $40 today and it's the last you'll get from me.
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March 2024 by Grace Robinson
Restaurant closed early (before 3, which is the time the website says they close) and I wasn’t able to get food
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March 2024 by Angel S
There bagels and cream cheese are good but there burritos are not that great and the pepperoni pizza bagel was blah we asked for something to not be with the burrito and instead of calling and letting us know that they couldn't take that ingredient out they sent it anyways. The person ordering is allergic to it and couldn't eat they burrito so we lost money on that food
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February 2024 by Michelle Browder
...if a customer is asking questions and unsure it is usually a good sign they are new to the establishment...therefore when you, as an employee, make a joke about said customers lack of knowledge and the length of time they are taking to order it reflects poorly upon this location AND the company as a whole. There were no other customers in either the dine in line nor the drive thru so while the two of you stood over the half made order waiting maybe you should have been more courteous instead of laughing and joking about them.And while the food was decent...the haphazardly slapped together assembly and missing ingredient were not worth your ridicule.
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January 2024 by Ally Masterson
They wanted me to update my review. So here is my updated review.After going back multiple times to see if they changed, but I guess they know who I am because I get worse service now than before. Even after i complained, Now, every day i have gone in here, I get the worst blueberry muffins ever. It's like they are days old!! I usually have no problem here if I go through the drive thru, but this was horrible! I went inside and stood there for over 5 minutes, and everyone kept looking at me. No customers were in there, and they weren't busy! No one would help me. I counted 6 people!! I finally got fed up and walked out and had to go in the drive thru, and no, they only had 1 car in drive thru. I placed my order, and this is what I got!!! It's burned! Also, what is in my butter??? I won't be back!!!
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January 2024 by victoria hernandez
The Bagel or so good They have a lady that The speak Spanish. And she was Talking really bad about costumes but I any Dirty mouth ?
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November 2023 by Rodger S.
Worst service. Extremely rude manager who doesn't know how to talk to people. I feel bad for the employees. I didn't even want to grab the drink I ordered they made me feel so uncomfortable..
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October 2023 by Krystal Littrell
Honestly Give it a try, I'm not a big bagel person but you'll find something good.
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September 2023 by Crystal Smith
I'm not a huge bagel fan so I'm not the best judge of them, but my daughter loves them and she really likes Einstein Bros.
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September 2023 by Jeff Cagle
Good food and ice coffee drinks but it's pricey
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September 2023 by Nicole FitzGerald
I ordered two just basic bagels toasted with cream cheese through the drive thru. One was entirely burnt and black and the other was not toasted at all but somehow the cream cheese inside was liquid and melted? I should have trusted my gut and went to New York bagel cafe.
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August 2023 by Jackie Harrison
Good, but I've had bigger bagels for cheaper prices ❤?❤
