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January 2024 by Don Hockenbury
For 25+ years I have used Encinas Automotive for various auto repairs and for routinely changing the oil in our cars. Mike, the owner, is an honest and forthright man. Mike and his mechanics do not perform bogus repairs, nor do they try to sell you something your car doesn't need. Almost all of Mike's mechanics have been with him for years.Whether you are male or female, young or old, if you do not know automotive terminology, you can trust Mike Encinas and his mechanics to repair only what needs to be fixed on your car. They will explain what needs to be repaired and why. And Mike is always upfront about what a repair will cost. If a repair is beyond the capabilities of Mike's shop, he will tell you that, too.I'm posting this review because my friend's 20-year-old naive son got ripped off recently at a Tulsa gas station garage. The young man left the car for a routine oil change. When he returned to pick up the car, he was charged $1,750 for an unneeded valve job. The young man had approved the "repair" over the phone believing the cost was $17.50, not $1,750.00. Suffice it to say, I gave my friend the last Encinas Automotive business card I had and encouraged him and his son to use Encinas Automotive in the future.
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January 2024 by Thomas Paulsgrove
I have used Encinas for over 20 years. Had 1 or 2 minor issues, which is pretty good for 20 years and everything was fixed up. I just don’t trust anyone else.
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November 2023 by Max Holm
Excellent fast service! Bring your own oil and oil filter. Oil change is only $20!!!
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October 2023 by Jack Hayes
I used Encinas Automotive for the first time today. They quickly identified the problem with my vehicle and completed the repair the same day. I wasn't expecting the work to be done that fast. It was an overall great experience.Service: General repairs & maintenance
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October 2023 by James Walsh
We were driving across the country when we heard a grinding every time we hit the brakes. We found them online and they got us in quickly and diagnosed and fixed the problem quickly so we could get back on the road. Highly recommended!
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October 2023 by Andrew Martin
Encinas gives great service. They get right to the problem. You are told how much you will be charged before the work is done. I have been going to Encinas for ,30 years. They have been consistent and fair. I trust that I will not be over charged when I take my car to be repaired.
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September 2023 by Nathan H.
I've taken my vehicles to Encinas a few times over the years and they have always performed great quality work. Most recently I needed a fuel pump replacement for my pickup. The charges for parts & labor were very fair and reasonable. I highly recommend bringing your vehicle to Encinas Automotive -- they'll treat you right!
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August 2023 by Gena Roberts Massey
I’ve used Encinas for several years and time and time again they’ve demonstrated honesty in my dealings with them. The job is always done right and they have remained competitive in everything I’ve had done. I highly recommend them!Services: Electrical repair
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August 2023 by Jean Yates
My car has a lot of miles, taken it there 3times, every time slightly less than quoted, 1 time they missed something small, had to take it back 4 days later… they fixed it with no charge to me… I was impressedHighly recommendServices: Steering & suspension repair
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June 2023 by Will Riddle
Mike is awesome. I came in with a major issue. He quickly identified that my car had no oil and the engine was destroyed. He advocated for me with the extended warranty to demonstrate this was not my fault, until we eventually found out that it was a recall issue with the Hyundai Santa Fe. At that point we transferred it to the dealer. Mike worked very hard, made the process easy, and charged me the minimum for the diag work they had done. I would absolutely take my car here again.
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June 2023 by Erika DuBose
My car had a major oil leak that I expected would take weeks to repair and cost thousands. Not at Encinas! Car was repaired in two days and the cost was very reasonable. Will definitely use Encinas again when my car needs any work.Service: General repairs & maintenance
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June 2023 by Mary Morrow
Have been going here about 15 years or more. Always a great experience!
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June 2023 by Sean P.
OK, so I've got a 27 year old Jeep. Bought it new and still love it. It's my daily driver.Died the other night. Had it towed to Encinas. I've been looking for a mechanic for awhile and had been considering Encinas. They're near me, and they have really good reviews.First good sign was on the way over, the tow truck driver said he's towed cars there before and the people'd had good outcomes.They fixed it the next day. The 27 year-old crankshaft position sensor had given up the ghost.Runs great, but did they screw me on the cost?They charge 135.00 an hour, which is on the high side, but it's the quality of the work and how many hours they hit you for that really matter. The last place that worked on my Jeep only charged me 75.00 an hour, but I dropped my Jeep off at 7:30am and he called and told me it was ready at 4pm, but he charged me for 13 hours labor. Seemed mathematically improbable.Encinas charged me for an hour's labor to diagnose and fix my problem. That's about right. Tells me they're honest, and also tells me the mechanic they put on it is experienced. It's really easy for even an honest mechanic to burn up a bunch of time diagnosing a problem. Another place shops make money is on parts. That last shop that worked on my Jeep? Charged me 300 bucks for a new alternator he'd paid 95 bucks for. Dumbass left the box and receipt in my Jeep, along with a really nice Phillips-head screwdriver (which I kept!)Shops get a discount from parts stores. They generally pay 10-20% less than what you or I would. The industry standard is for a shop to then mark the part up 10-20% over what that list price is.Encinas put the part number of the crankshaft sensor they put on my Jeep on the receipt. It's a good practice dishonest shops never do. I looked it up, and they'd marked it up about 20% over retail. On the high end, but on the high end of honest and fair.Look, I am cheap. I only shop at Dollar Tree when there's a Groupon. My BVDs have more holes in 'em than a collander. I'm cheap.The thing I've seen over and over in my life, though, is that being cheap often costs me. Like with the 75.00 an hour mechanic I last took my Jeep to.Man, it is so hard to find a shop to take care of your vehicle that is both honest and good. The older your car is, the more important that becomes. These guys are honest and good. I will definitely be back.Also, I was jokin' around and asked about my AARP discount, and he knocked 10% off!Thing is, I don't actually have an AARP card. Too cheap to spend the 14.99 a year for it.Now I feel so bad I just ordered one.
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May 2023 by Hazel Clements
I got a puncture on the way to a super important appointment this morning and these guys were ABSOLUTE SUPERSTARS! Fast, professional and really friendly I cannot recommend them enough. I know it wasn't a complicated problem but it certainly was making my day more complicated and I don't think I've ever had such an easy and pleasant experience getting anything sorted with my car before. Amazing place. Thankyou so much
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May 2023 by Anthony DuBose
Found a reasonably priced replacement part for our Kia, much less than the dealer wanted. Quick repair too!Service: Electrical repair