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March 2024 by Jermain McCoy
#1 In Customer Service!I’ve been renting cars at Enterprise’s South Mingo Road location in Tulsa, OK since early 2023. Although my experience has always been great, I’ve never left a review. Today’s the day!If you want a quick and friendly car rental experience with a neighborhood touch, this is your place.All the staff here have been great- especially Darius S.. Darius brings a level of attention to detail to each interaction we’ve had remembering both past conversations and rental preferences. With his professional demeanor and exceptional customer service, he makes Enterprise stand out in my mind above many other options.I highly recommend renting your next car at Enterprise: 10032 S Mingo Rd, Tulsa, OK 74133. You will not be disappointed!
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March 2024 by Brandi Prater
Alex and Darius were amazing! Great customer service in a world that is lacking in Customer Service! Huge Kudos to those two for going above and beyond! I will be a repeat customer.
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February 2024 by Chris Carroll
I worked with Conner, Darius and Lara for pick up and drop off. They were all extremely helpful and pleasant to work with. I have rented from this location multiple times and my experience has always been great.
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December 2023 by Kathy Risner
Employees were very accommodating. They were friendly, helpful, and courteous. They did miss a few things when examining the car they leased to me, but they were quick to correct it. These were things I did not notice either until I got in the car to drive it.Great experience overall and would recommend them and use them again!!
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November 2023 by Zachary Burns
Darius met me at the door and had me in my rental car in what felt like 5 minutes. Very professional.Only complaint is high has nothing to do with Darius is that the payment I was quoted online versus what I paid at the store different. Everything is getting more expensive so this is no surprise.Highly recommend enterprise especially if you are a Cost Co member. (Use Cost Co travel website)
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November 2023 by Floryda Howze
I'm very pleased with the Enterprise at 101st & Mingo. Darius was so amazing. He was so helpful with assisting me with the accommodations of my rental. He provided the best customer service by going over and above my expectations. I highly recommend this location.
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November 2023 by Toni Roop
They were great they came picked me up at the body shop and then when it was time to turn my rental in they took me back to my car the folks there were very friendly the young man that helped me was extremely helpful and I enjoyed our conversation.
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November 2023 by James Blatchford
They wouldn’t stay open past normal business hours for 20 more minutes my car broke down an had to go to the shop so I was looking the rest of the day for a rental an when I called an asked if they stay late was told no would have to wait till tomorrow so much for customer service
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October 2023 by Alys Cerda
Darius was a fantastic help when turning our car in. He ensured the car was changed from a retail account to our insurance covering it. He was thorough in explaining our cost and our refund. Great job!!
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October 2023 by Alex Rodriguez
Friendly and quick service on pickup/return. Great car selection.Rented a 2022 Malibu and no issues at all
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September 2023 by Meg
Rented a jeep rubicon for a cabin trip down south in Oklahoma. I had an amazing time and so grateful to the enterprise team for their great customer service. Special shoutout to Alex for going over and beyond! I work for Allstate Diamond Agency’s and will refer my clients to them for rentals. Thanks so much!!
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September 2023 by Jess Ford
Never used them, most likely won't. They take up spaces in the parking lots nearby that aren't even in their lot!! Let other businesses have their space, please, so customers can get around easier!
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August 2023 by tristin martin
We rented an SUV for a family trip to St. Louis (with short notice)...we chose ENTERPRISE for this VOYAGE; we were surprised when Justin at this location provided an upgraded vehicle from our original reservation (at no additional expense for US!). The vehicle was clean, the tank was full and checkout was easy. The manager on duty quickly checked us back in after the trip. We recommend Enterprise's rental services due to their dependability and professionalism.
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August 2023 by Samantha Clay
I had the world's most potentially exspencive mess up with customer service and my reservation the whole frustration led to me needing to speak to a supervisor, then being advised that the companies call center doesn't have a sup to take calls or wave fee's for employees mistakes vs making the cust pay for the mistake. I will never rent with them again!
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August 2023 by Terry Bruce
Good customer service but a little too busy for 9:00 on Saturday. Could have used more help. But everyone was as efficient as possible. Once it was my turn I got right through. I had a reservation and I highly recommend you have one.
