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June 2024 by Anna Ire
I purchased an item to wear somewhere that's 3 hours away (driving). I asked the cashiers to ensure that the censors were off. Now it's morning and I come to discover the censors are on. FML! I'm going to attempt to go to TJ Maxx with the receipt to see if they can get the censors off but that's not a guarantee. They might assume I stole the damn item and trying to get the censors off at another store. This is going to be embarrassing and a big inconvenience to me. I'm already running behind schedule.
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June 2024 by SuzAnna No Last name
I purchased an item to wear somewhere that's 3 hours away (driving). I asked the cashiers to ensure that the censors were off. Now it's morning and I come to discover the censors are on. FML! I'm going to attempt to go to TJ Maxx with the receipt to see if they can get the censors off but that's not a guarantee. They might assume I stole the damn item and trying to get the censors off at another store. This is going to be embarrassing and a big inconvenience to me. I'm already running behind schedule.
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March 2024 by Sarah Kreider
I'd give 0 stars if I could. I ordered an item and was given a return policy in writing that items could be returned in 60 days. Express is not upholding the written policy it provided, so be careful with any purchases made with this company.
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August 2023 by Boss Joe
Kids favorite shopping place
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May 2023 by southernbornrebel
Nice to have them in Woodland Hills Mall
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March 2023 by Morgan Kennedy
I was very nervous when I came in on Monday because I needed an outfit for an important interview that I had coming up and had no clue what to buy. But aloura helped me find everything I needed and boosted my confidence while she was at it! Such a sweet girl, I’ve never had such great customer service.
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March 2023 by Gruvy
I was helped by an associate named Rachael who was super helpful and made me feel welcomed! If I had the option to give a 10 stars I would!!!
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March 2023 by Momo
I was very nervous when I came in on Monday because I needed an outfit for an important interview that I had coming up and had no clue what to buy. But aloura helped me find everything I needed and boosted my confidence while she was at it! Such a sweet girl, I’ve never had such great customer service.
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December 2022 by Milagros Leon
Customer service literally ignores you. They are just walking around, not looking at clients, not asking if they need anything. Just a bunch of kids that need to be educated on CS
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October 2022 by pa dye
Interesting store ..not low priced..
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August 2022 by Mary Alvarez
Very good
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August 2022 by D & K Printworkz
Kristi was amazingly kind and helpful!
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August 2022 by Krisheena Suarez
I cannot express how much my experience made me want to go back. I went in on a time crunch and I was under so much pressure to find an outfit for a photoshoot. I haven't really shopped inside of a store in years. I have definitely gained weight from the last time I used to go shopping in person. The sales associate did not judge me or make me feel like I needed to go anywhere else when I would ask for a larger size. I really appreciated that. I felt very welcome, even when I had to try things on like a million times. They always asked if I was doing okay. Even when I went to return what we didn't wear for the photoshoot, I did not feel like anyone was making me feel bad during my return process. The quality is great! Customer Service was great! I will return.
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June 2022 by Amazing Moves
Love the clothes here, but there is absolutely no customer service at this store. Every time I come in here I have zero help. Today was no different, except to add to it we were greeted at the register by disgust, as if the employee was mad that we had 10 items. Corporate needs to come in and make changes, management is not doing it.
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November 2021 by Addison Jackson
I love the store even if it is a bit pricey, but hit them up for their sales!
