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March 2024 by Brandon Bennett
Best pawnshop in Tulsa bought a ps5 and multiple things at this store Carl and his team have always been professional and courteous. Very respectful to customers. This is the only pawnshop I will go to.
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February 2024 by Bob a Nu
I love to shop here for movies! There is a lovely woman by the name of Brenda who always provides great customer service and seems friendly. Today there was an issue with the computers, so she paid for the three movies her self just so i didn't have to wait. Speak about customer service!
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February 2024 by Dusty Blackwell
Very friendly.
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February 2024 by Kayse Wade
Great customer service thank you Felix for always helping me out
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January 2024 by Wally Gonzalez
Very good service I recommend it
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January 2024 by Michael Barnhouse
Had a great experience here. Bought a camera, checked it at the store but it didn't power on. Figured it was the batteries, so i bought it anyways, but it still wouldn't power on when I changed them at home.Took it back, they tested it and confirmed it wouldn't come on, and they swapped it out for a similarly priced camera which works like a charm. No hassle, no problems, in and out in 10 minutes.I had an issue, but they took care of it to my satisfaction. Can't ask for more than that. We've bought all sorts of jewelry and electronics from them, and we'll continue to be customers going forward.
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December 2023 by Truth and Justice
The store manager named Carl was extremely rude and disrespectful to me. He was very unprofessional and very uneducated on designer handbags. He accused me of trying to get a loan on a fake Louis Vuitton handbag. He has no idea how to tell if a handbag is real or not. My vintage Louis Vuitton handbag was purchased from Dillard's, it comes with a guarantee of authenticity. I called the Dillard's handbag specialist and she told the store manager that their handbags are authenticated 6 times by experts before they are sold to the public. Carl refused to acknowledge that he was wrong and he stated that the handbag experts at Dillard's are the ones who are wrong....this guy is clearly very egotistical and can't admit that he's wrong. I do not appreciate being accused of trying to commit fraud....when my handbag is 100% authentic. Carl is a very poor representation of this company.
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December 2023 by Jessica Amundsen
Dylan was amazing went out of his way to help me.
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December 2023 by Roosevelt Conway
Poor customer support will need for employees to get better training.
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November 2023 by Lee Turner
This place has been taking care of me for nearly 17 years, they have been a blessing when i was in financial limbo; if you have the merchandise i highly recommend them!
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October 2023 by Ryan Robinson
They will not take a fully working pc unless you also give them a mouse and keyboard to go with it, sure makes sense. Then they asked me if I also have a monitor that goes with it because they cant buy it without there be monitor included.... I'm sorry but I'm not here to sell my entire pc setup just to get rid of my old desktop computer. Lastly the cake on top, if your pc/laptop only has VGA they will not buy it off you no matter what.
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October 2023 by J clark
Went in to sell my Tag Heuer watch, and specifically ask for Carl the manager because the BA location told me he was their watch expert. Drove all the way here to Tulsa from Coweta, to have Carl attempt to completely rip me off. He offered me $250 buck and told me my watch was only worth $500 base case retail. What this guy doesn’t know is I buy and sell watches for a business, and just wanted to see what pawn shops would offer. He lied right to my face telling me my watch was only selling for 450-500 on eBay, well before I walked in the store I sat in the parking lot and looked at eBay, and this watch sells for 1250-1500 all day long on eBay. What an absolute con artist, I wonder if he is proud to rip people off for a living. I would contact his corporate, but he would probably get a rip off artist award
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August 2023 by T c
Terrible customer service. I was repeatedly ignored while waiting to look at something I had intended to purchase. Did not feel like my business was important to these people at all. Most prices are ridiculous as well. You can get the exact same item brand new for less if you shop around online. This place is a joke.
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July 2023 by Preston V.
Don't bother, they only buy certain items. I checked them out before I went over on their website and on their website it says the items they purchase and they say they buy anything of value and so I drove over there and first I witnessed the bald manager yell at his worker in front of the entire group of people and there were 10 people in line so I waited and waited about 30 minutes to get up there. I had two brand new items worth at least $3000 and the guy basically said we don't buy anything like that and wouldn't even haggle wouldn't even make an offer so don't go there. They only sell bikes and electronics. If you got those two things this cheap place will work for you.
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June 2023 by Chris Bunch
Went and found one of my pedals and Felix was tremendous in helping me today
