FedEx Ground
FedExHours:
12615 E Apache St North, Tulsa OK 74116 Hours
About FedEx Ground
FedEx Ground has received a mix of reviews, highlighting both challenges and excellent customer service experiences. Some customers expressed frustration with delivery attempts, noting that packages were marked as undeliverable despite someone always being at home. One individual had to travel 45 minutes to retrieve a package due to miscommunication about store hours. However, a standout employee named Jonathan provided exceptional help during a stressful situation, going above and beyond to locate a package on the truck. His kindness and dedication earned him high praise from customers, with many recognizing his efforts to resolve issues. Overall, while some customers faced difficulties with delivery, many appreciated the attentive and efficient customer service, which contributed to positive experiences at this location.
Most Recent Reviews
August 2025
Park in the customer parking lot, you need to get buzzed in through a revolving gate. The people who work here actually work if they’re able to solve your problem or try and get your package from a truck, they will do it. Extremely appreciative of this location and the workers here. It’s nice to see people doing their...
read full commentAugust 2025
Oh man! Not good. Had to drive 45 mins to retrieve the pkg before it got sent back. Said 3 attempts - someone is ALWAYS home .... disappointed
October 2023
Customer service was great and answered all my concerns & very attentive to details. The shipping & communication was efficient and much appreciated.
More Comments(85)
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