-
March 2024 by Whowantsit
In and out in a jiffy
-
December 2023 by Jerome Jones
easy pick up and drop off
-
October 2023 by Molly McElwain
Jonathan saved my life yesterday when trying to get a package. FEDEX customer service for the 800 number was absolutely awful. They attempted a delivery on 10/27 but did not ring the doorbell or knock. We scheduled a delivery for Saturday for pick up- fedex made a suggestion for the store closest to our house on 10/28. They failed to tell us this location isn’t open on Saturdays. We had to have this package before leaving town - no way we could leave without it.FedEx helped me locate the package to this location. I found a direct number online on a spreadsheet??? and Jonathan THE MAN OF THE HOUR answered, located my package on the truck, and told me to come down to get it. He went out of his way for two hours to help us locate this package that was essential for our trip and was absolutely congenial, kind and on top of it. When I sent my husband to get it he told him, “seemed like a hot button issue. So I was gonna help in any way I could.”Jonathan probably saves abandoned puppies in his spare time, he probably volunteers at nursing homes, he fights crime and always helps old women cross the street. He deserves a raise and a promotion. Be like Jonathan.
-
October 2023 by Maureen Kinney
Customer service was great and answered all my concerns & very attentive to details. The shipping & communication was efficient and much appreciated.
-
October 2023 by Ashly Mckenzie
I work for this company and it's a second chance company never thought I would work as a fed ex employee but look at me now ??
-
July 2023 by Sabrina Hitchcock
Drivers can't seem to dontheir hobs put of this station lately. My package has been put for delivery for 3 days and I can't get answers from anyone!!
-
July 2023 by levi gailey
Great service always on time handles with care and professionalism!!
-
June 2023 by Mike Howard
Home all day waiting for a package. The driver did not ring the door bell. I had it rerouted to a FedEx drop off. The driver tried to deliver before they were open. The next day the drop off point had a power failure. I had to drive to their main facility and get it pulled off the truck.
-
May 2023 by Denna Werner
I had a package that was late. Then when they went to deliver it the said no one was home and they left a door tag. Which the lied because we were all home and outside and no door tag to be found. I tried to get in contact with someone to go pick it up and couldn't get a straight answer. I will never use FedEx again.
-
May 2023 by Betti Green
Delivered to wrong house. Photo taken at delivery wasn't of my porch. I still can't locate my package. When I try to call its difficult to get past the automated service. Once I do, the call disconnects.
-
May 2023 by Jonathan B
Refusing to leave my package at my door acting like a signature is required been delayed 4 days worst experience I've ever had at any business in all my life absolutely horrid
-
March 2023 by asphalt cowboy
My packages were 4 days late so I went to pick up my packages in person. They told me that I couldn't get my packages , that they were in a trailer surrounded by thousands of packages. So it was a waisted trip. Was on the phone with them time after time. It would show on my phone my packages were on a truck to be delivered. Then it showed out for delivery. The at 5 p.m. when my packages never came I looked on my phone and the out for delivery message was gone and it showed .....on a fedex vehicle ready for delivery the next day. And it did this 3 or 4 times. Then they said they were short staffed and most of tulsa's packages were running late.
-
March 2023 by Brenda DuVall
Well I had a package that was being delayed and delayed and they were all helping me try to locate it and see when it was going to be delivered or if I could just pick it up and finally after a couple of days we located it and I came and picked it up and they were all just wonderful to deal with
-
February 2023 by Jekt Johnson
Had to pick up a package due to the bad weather. They were fast friendly and helpful.
-
June 2022 by Jason Hager
The 2 workers at the warehouse were great. The reason for a single star is that the package was marked as "delivered" one day and "no answer" on the next attempted delivery. There's a night and day difference between fed ex ground and express.
