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March 2024 by Crystal Haring
Toni at First Commercial was very nice and helpful. She went above and beyond to resolve an issue for us. I highly recommend First Commercial Real Estate.
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September 2023 by Julie C
Our HOA is only using First Commercial because we became so mismanaged, our community is an absolute mess and no one else would take us on. I think having no one and creating a system for owners to address their own issues and then submit to the HOA board for reimbursement would be better than this company.Not only do they have internal policies that are discriminatory to the elderly, disabled, and impoverished, but I have had a roof leak and a siding leak into my unit since *January* of 2023 that has gone unaddressed.
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June 2023 by Findapiece ofmind
This is the review testifying and confirming to the other reviews, DO NOT RENT HERE. Or do ANY type of business here. Every single person in the company is beyond rude and have power complex towards anyone who is nice. AVOID THIS COMPANY BY ALL COSTS. All the way from Vicki- to Toni, to the CEO of the company. Beyond rude, insensitive, and plain disgusting customer service.
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June 2023 by Darkskinnthoe Williams
If you are looking for a sign on if you should rent with first commercial, this is your sign to RUN. As fast as you can. Trust all the other reviews saying they are horrible , the ones saying they’re great most likely got compensation upon signing the lease.
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June 2023 by Mike Dingman
UPDATE: Notice how they respond to people! They take no ownership of the incredibly poor service that they provide. It’s not the association when people across multiple communities have major problems with the way they are treated by this incredibly bad management company. STAY FAR AWAY.If I didn’t have to deal with this pathetic excuse for a company, I wouldn’t. They impose disgustingly high late fees and they have targeted me with fines and warnings for things they don’t warn other units for. They also cancelled our security costing me nearly $5k from people breaking into our vehicles and stealing one. Stay far away from these people if you have a choice.
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April 2023 by Patrick Long
Very unprofessional and worst to deal with, I’d recommend anything else, even the DMV functions better, take your business elsewhere, having to cut ties
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April 2023 by Crazy SandGrain
Management is slow & rude. One of the parking awnings has been in shambles for over 6 months after it was knocked over. Takes several days to get ahold of someone during office hours via phone. Be aware you will pay for a full month whether you move out at the end or the beginning (same for moving in). Expect to not receive your full deposit back as well for "light cleaning".
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April 2023 by StiEdra Simmons
Vicki is the WORST property manager, she doesn’t care about us or any of the properties she manages. Talk about SLUMLORD
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January 2023 by John Spyers
Quick to respond to maintenance request, always willing to help with questions, easy to use website for questions, request, monthly payments.
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October 2022 by Rod Sherwin
We are renting a nice little apartment that is managed by First Commercial Real Estate. 100% of the time when someone asks me about the apartment, I tell them that the standout feature is the management company. Vicki and Toni are true professionals. The company uses a website that puts everything online from payment, to maintenance, and even copies of the documents.Any time that I have created a maintenance ticket, I hear from the immediately and they send the most professional service vendors that I have ever had the pleasure to meet. Seriously, these are people that understand the rental system, are respectful of my property, and would not be scary to my spouse. Oh yes, they are also efficient. No complaints from that group.The management crew have responded to all of my questions or concerns and even seem to be ahead of the curve on schedule maintenance, pest spray, and filter changes.I would absolutely give preference to any property that was managed by this company. We had to move here is a bit of a rush and Vicki made the entire process very manageable and pleasant. I don't know what else I can say, if I were looking at a property, these are the things I would want to see in a review. Many thanks to Vicki and Toni and to the company that has created a very professional property management business.
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October 2022 by Tiffany Bright
I have nothing but good things to say about my experience moving here. Vicki is amazing, she responds quickly and has been a great help! Terri is equally great! Great place to call home!
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October 2022 by LoLo Risin
I love my apartment, it's in a nice quiet area. The property manager is so awesome and the maintenance team is fast.
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October 2022 by dana magee
Vicky and the ladies were awesome helped me expeditiously. Beautiful property so excited to be a resident
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October 2022 by Ethan Cannon
First Commercial is timely in responding, friendly, and fair. Living under their care is enjoyable because of their professionalism.
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September 2022 by stevie fleming
Update: after calling the office for over and hour after they opened, someone finally answered. They transfered us to Tony, who still didn't answer. Took hours for someone to get back to me. They said they had "a lot of emergencies" this weekend. Maybe because no one has the emergency number! They do not spray for bugs on a quarterly basis. Its been once in the last year. Oh, and my ceiling is still leaking.My ceiling has been leaking for 3 days because it happened on during the weekend and they dont have an emergency maintenance number. Been trying to call the office for an hour and still no response. 2 work requests have been put it. Other parts of my wall are soft because of water damage. They dont take care of the apartments. No sort of cleaning inside, the halls a re filled with dirt and leaves. They have only been here once in the last year to spray for bugs. The cockraoches ive seen are huge. Stay away!
