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September 2023 by A J M
Nice store.
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July 2023 by Shelby Quor
The customer service in the store is terrible! I always encounter racially motivated behavior on multiple occasions in this store by the employees because I’m black ! I came in the store today to pick up a order in the store that was ready!I had ordered the item online and had it shipped to the store to pick it up !The employee did not properly scan my barcode nor follow the protocol when I arrived as followed, she stated that forever 21 did not scan my item on delivery and I would not be able to take my item with me if that Information was not entered. I suggested on the screen to enter the information there she said no I need a manager in very rude tone! The manager came to the front counter and the exact area I told her to fill the information in she had started entering the information and the manager told her she was in the right area , I was very confused on why the process was taking so long . I always encounter racially motivated acts in this store by the employees because I’m black ! I will never have a package delivered to the store again my experience was a 0/10!
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May 2023 by Linda McManus
My daughter found some of the cutest jeans. She was on cloud nine.
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February 2023 by Sinai Thomas
It’s okay
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August 2022 by BRIA SANDERS
Great store to shop and work at! I’ve been working here for 8 years and every manager I’ve had has been amazing!!! From Joshua, Brittany, to Sam, to Morgan and Casey! That is why I’ve had longevity here! They treat you with respect when you’re a great employee and do your job!
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June 2022 by Eric slow jams Matthews
My kids and I went shopping today and the staff was amazing. The prices are reasonable and they helped us pick out some fashionable pieces to get ready for our summer vacations.
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May 2022 by Hunter Timms
Been shopping here for 12 years, watched as managers changed. And this has been the best management team in a long time. Always clean, organized and always smiling faces when you come in and shop. Very helpful, can ask for something for an even and they help put together the whole outfit. Love this place!
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May 2022 by Cassidy Stevens
I have been shopping at this location for years. The store manager, Morgan, and all of the staff have always been welcoming when I walk in the store and eager to help me find what I am looking for. They have amazing customer service and the store is always clean and organized. I highly recommend this store!
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May 2022 by Ernesto Aguillon
Needed a black collared shirt for work very last minute. Walked into the store and staff helped me pick out a shirt within minutes. They suggested I go with the cool tech shirt which I feel has made a difference. I also feel like the shirt fits very well for the price I paid.
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May 2022 by Carter Bruey
I don’t go to Forever 21 that often but when I do I ALWAYS visit this store! It’s so easy to find what I need and even when I can’t the staff is so helpful in showing me where everything is. Every piece I have bought recently is such great quality and my experience in the store is high quality as well.
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May 2022 by Landon Lopez
The Team here was super helpful in finding me the sizes I needed! The employee even went so far as to help me style a few new outfits. Place was very clean and everyone was very friendly! 12/12 experience.
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May 2022 by Hannah Berggren
Love this store! So many helpful employees that are always willing to go to the back to find me out of stock sizes. Super clean fitting rooms too!
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May 2022 by jimin’s best friend
Managers here are extremely rude and treat both costumers and employers terribly. If you happen to see either Morgan, Alyssa, and Casey don’t bother going to them for costumer service. they are useless. they don’t deserve their current positions and should to get fired.
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May 2022 by Raven B.
Horrible customer service. Came in asked for help from their manager Alyssa and she was unbelievably rude and made it an overall horrible experience do not recommend
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February 2022 by PurpleAlien LipsDivine333
I love their selection of clothes. I come here for a visual of my next style idea. It's one of my favorite self expression store I like to find my introverted style but with a Leo personality. Overall the staff are always helpful, my only dislike is that their jeans waist size only goes to 32 I think so it's not for all women sizes.