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May 2025 by Azeneth
There is a red haired woman here who constantly makes comments under her breath about people. She keeps harassing my family and falsy accused the of price changing items with 0 proof or video evidence presented. My family grabbed some shoes at a set price or 6 to 8 bucks and she specifically told a another employee to charge her more. Only her! Do not go here at all. Goodwill Headquarters/corporate has been called !
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April 2025 by Quinton M Clark
Very professional and courteous.
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March 2025 by Dallas Parten
It's really sad how poorly this store is being run.
I purchased two pairs of pants for an elderly veteran and the goodwill tags did not accurately show the size of pants.
Their no return or exchange policy was enforced even though there was an error on their part.
I really feel like they have dropped the ball and have little to no consideration for their customers.
In response to the reply by Goodwill.
Yeah, I did what they asked and gave my number and nobody reached out to me......
I don't condemn goodwill but be careful and check the tags to make sure you buy the correct sizes.
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February 2025 by Meridith Austin
For years I drove across town to shop here. I left every time with stacks of books. The past three times I have left with nothing. For a while, no one was organizing it. Now they are organizing it again, but only have one aisle of adult fiction. And overall seem to have less than half the books they used to have.
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January 2025 by Amy Maples
New business model is no bueno.
Environment less organized than before.
Price increase leaves you paying too close retail.
Not the same. Used to be 😃 now it’s 🤨
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December 2024 by Alicia Warner
Not very dvds I go to goodwills to get dvds and these are very cheap which is great also there is a dark night dvd with no disc but they do have hangover 1 and 2 in separate cases but that’s all I got it also not very organized so if you suggestions for Goodwill‘s tell me
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December 2024 by Christopher Hilley
This location is much better than the one up north I went to. I live in Owasso and would come to this one from now on. Great selection, the store is organized and they have great service.
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October 2024 by Linda Teltow
This particular store does not restock before a sale. It leaves aged, picked over inventory on the shelves instead of discounting. I guess they hope it will move during a sale. Terrible management here on Garnett. Today is Senior Day, Sale day and the hard goods shelves are empty except for aged inventory that has been picked over and deemed junk. Do better. Do you have an issue with Senior’s? Is age discrimination a part of the issue? Spread the word, this Goodwill does not treat Senior Citizens, well. Please consider this before your next sale. Restock rather than push junk.
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October 2024 by Beth Beth
Long time fan of this location. Nice selection, well organized, employees are very friendly.
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September 2024 by Xiomara Ramos
Very rude employee talked to me and my family very rudely raised her voice towards and snatched a cart out of our hands I get today is a busy day but there’s no need to be rude to customers who come in and don’t know the policy they have at the moment
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July 2024 by Ginger Alden
I have a few issues with this Goodwill in particular. First, shelves are not restocked prior to sales. It appears that sales are only for the purpose of moving old stock, the junk that has been picked over for a couple of weeks. So, there aren't really any deals to be had on sales days. Second, the prices have and keep going up. I'm not happy with Goodwill these days at all. Don't advertise a sale without putting out the goods. Come on...
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June 2024 by Riccy Martinez
All very nice and in good condition
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June 2024 by Patricia Murray
I wish all Goodwill stores would organize their clothing by color, then by size. The 1st and Garnett store used to be like that. That organization makes finding what you need so much easier. Happy customers keep coming back and will recommend shopping at Goodwill to their friends.
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March 2024 by Patty Wedge
I love this Goodwill! They are clean and very organized! When I moved here back in 2015 I was able to decorate my new kitchen with beautiful artificial plants and beautiful tea pots to decorate the tops of my kitchen cabinets!
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March 2024 by Margaret Trahern
PLEASE BRING BACK BOOKS BY TOPICS!! Being properly shelved and organized has always impressed many book lovers! Many shop your store for that reason! Now the books are a mess and the staff have been instructed to shelf anywhere! Not a smart move!! Will your clothes and other merchandise also be mixed however to further frustrate consumers? PLEASE Bring back book organization!
