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October 2023 by Melissa Acree
If I could give negative stars I would. In May if 2022 we ordered our sons youth football jersey. Our jersey never arrived for the entire season. We called weekly inquiring about the status of the jersey and when it would be in, our coach called as well. Gorfam would always tell us they could see the shipping and tracking numbers and that the jersey would be there in the next few days. It NEVER came in. The entire season our son had to share a number with another teammate from a loaner jersey.2023 football season comes around, we go to Gorfam and order another jersey thinking surely this year he’ll finally get his jersey. No, we’re two games into the season and my son still doesn’t have his jersey. The weekly calls to gorfam inquiring about the status of the jersey result in the same lies we’ve listen to for 14 months. They always claim they can see the tracking and the shipping numbers and the jersey will be in soon. For two football seasons my son has had to share a number with another teammate.We don’t have a choice but to use this company for our uniforms as it is the chosen company by our youth football organization. I would never recommend using this company if you have a choice.
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August 2023 by Kristen Roden
Always friendly with great customer service!
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October 2022 by Shannon Self
I don’t know of one star is low enough. 3 times they ordered our sons uniforms within 8 weeks, and 3 times got it wrong. They were told at sizing, and each time we went in or called, and still ordered wrong EVERY single time. Wouldn’t respond to emails and wouldn’t return calls or call when they said they would. I hope I don’t ever have to do business with them again, if they ever get this right. It has been a huge disappointment!
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September 2022 by Jessica Plisinski
Say open till 4pm.. I arrived 15 till open sign still on but doors locked! With football season here this is crazy to not make sales!
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September 2021 by Just Jay J
The staff are always friendly when I come in, they always have my children try everything on too ensure they gets r size they need. The prices are steep fir sure.
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August 2021 by Mandy Maloney
This is our first year starting football for all 3 of our boys. Everyone in the shop was not only welcoming, but they were so incredibly helpful! They did not have pads for our youngest in stock, not only did we receive an apology, but she then helped direct us where we could find them here locally. She was so helpful with pricing and fitting! The management was also incredibly helpful and kind. Couldn’t have been a better first experience and we’ll definitely be coming back in the future! Thank you all again!
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August 2021 by Kara Powell
The best of the best! Excellent communication and customer service. Prices are very fair. Matt is so incredibly helpful!
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November 2020 by BAHS Booster Club
Top notch company! Excellent customer service, quick replies and quality items. Designs are on trend and fresh. We used Gorfam for our Soccer Fundraiser and their online store they set up for us was perfect! Highly recommend!
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October 2020 by Roshan Johnson
Picked up my daughter's order; she attends Booker T. I was very pleased with the items I purchased. Not for sure if David is the owner, but I had the opportunity to speak with him- it was very friendly & helpful!!#excellentcustomerservice
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March 2020 by Justin Boyd
Absolutely fantastic service!!
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March 2020 by Joseph Wallace
Great product and great customer service. Ordered our gear with the club. Good quality material. Would recommend. And, when we needed to exchange an item, they took good care of us. Thanks Carla Kelley, we appreciate your service and help!
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February 2020 by Tommy Rogers
Great support, excellent service
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October 2019 by Robert Hayes
If you need anything at all sports related this is hands down the best place in Northeast Oklahoma. We have bought several items here, but above all we have bought our last 2 football helmets from them. Each time they have spent extra time with us fitting our son for a football helmet. We have also bought team uniforms from them and have always received excellent service. There customer service is above and beyond anything we have experienced anywhere else.
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September 2019 by Tambra Williams
Excellent customer service!
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September 2019 by Lenzy Krehbiel-Burton
Mark was nothing short of amazing to work with. So patient and helpful for this rookie coach.
