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April 2024 by timothy craven
There was a 250.00 “outside cleaning” charge that they didn’t tell me about. I noticed it as I was doing my expense report. Keep an eye on your bill at this place.
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March 2024 by S B (Jimmy J)
Rented a Suburban to take some Clients to Texas on business 3 days and when picking up suv, it was completely trashed.Lets start with outside. Never washed, completely coated in bugs, mud, road grime etc. Had to hit a fuel station to clean windows as they even had writing on them stating suv was full of (Pet Hair)Inside, a huge filthy mess. Carpets, cup holders, chairs Full of pet hair, windows smeared of dog drool, pet smells, food etc. I had no choice but to continue on trip like this to my complete embarrassment.I will never use this company again. It was so disgusting its hard to put into a review.
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March 2024 by Rick Hall
I always book Hertz for the convenience and in the Presidents circle as I rent a lot. The airport does not allow car pickup after 9:30 which is unreal as a traveler. Now I will have to book with another rental company.
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March 2024 by Laurel May
I sincerely dread coming to this location when I fly in and need a vehicle, either I deal with a grumpy rude greasy hair slicked back old man or a Hispanic lady that talks to you like your beneath her. She'll yell at you or just be rude. I've been a loyal customer to Hertz for a while and have actually switched my business account to Enterprise. Officially done with Hertz as a whole due to these 2 people. Good luck to anyone who rents here, the management clearly let's anyone work here and doesn't care how their staff treats paying customers
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March 2024 by Allen Anderson
Why did the hertz guy tell me that I had to have a credit card on file today and would not accept cash at all. I'm in danger and Hertz has really let me down
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March 2024 by Christopher Offor
The lady at the service window is terrible; so rude for no reason. This branch is overall TRASH! Don't call the number, they will not answer. I called the midtown branch and they said they can't get in touch with them either. If you need a receipt showing a zero balance to close out government travel stay away from this place.
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March 2024 by Catherine McGrath
I called over and over and over again but no one is answering the phone here. Insane.
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March 2024 by Keawanna Thompson
I will never use them again I was treated horrible told I should have gotten my drivers license though mail I five then try’s to claim dl was expired when it wasn’t never been treated like that before
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March 2024 by Chef
Mike the manager and the parking garage attendant helped me with some matters that arose with my rental and did so with a high level of efficiency and professionalism.. I would highly recommend Hertz based on this alone..
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February 2024 by Jeff Brown
Did not honor the reservation at the last second leaving me in a terrible situation. They did not care at all. I was left on hold for almost an hour to get a refund after they bounced me around from person to person on the phone.
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February 2024 by Uxar
Very professional and very fast for gold members, quality cars, agency in the airport.
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January 2024 by Greg Robinson
Great service! Very good service clerk.
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January 2024 by Kc Joe
We made a reservation 3 months in advance for a trip. We arrived to pickup our vehicle and was given a smaller suv than we reserved. The attendant was very rude and acted like we should be thankful we got a vehicle. Was told the larger vehicles they had were for gold members and we could not get one for that reason. Try another rental company at the Tulsa airport not a good experience with hertz!
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October 2023 by Ryan Kersey
It sucked I booked a car one way and when I got there I was stranded because I didn't have a hard credit card on me, it caused me soooo many problems. I was stranded there after booking online and the employees where like oh well sorry. I live in NC so I'm way far away from home, with no help stranded. Btw my credit card was digital
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October 2023 by Bobbie Watson
All I have is good to say about the service, hospitality, and quality of my rental. Leslie, Keith, and Doug keep everything running, what seems to be without any hiccups.....I've tried a few other rentals from the airport in the past.....nothing compares. I will always stick with Hertz. It seems to move quickly even when there was a line. I appreciate the simplicity of getting a car because I'm a Hertz Gold Plus member, it allows me to see my grand babies even quicker!
