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November 2023 by Stephen C.
I was talked into a lifetime alignment service on my vehicle. Each time I come in, they put me at the end of the line because I am not paying for the service. I made an appointment for a specific time, and one hour after I arrived they had not even started yet. What is worse is the attendant at the counter, who was indignant that I would expect service under my warranty, would only tell me that the service would be done when they are done. When I asked for an actual time, he hissed and jeered. This is a ghetto, disrespectful business and you would be a fool to come here. I would have given zero stars if that was an option.
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November 2023 by Christina
I was in broken arrow and told to come on over nobody was there. I walk in the places overflowing. But the gentleman that had talked to me on the phone put my car right up on the alignment machine so he got me in so I bought two tires very pleased with the experience. I highly recommend. The young Hispanic male that waited on me was nothing but professional and kind. I will be going back.
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October 2023 by Brett Snell
Safe your time and money. Go to a good mechanic shop. I bought over 800 in tires. Put on a rebuilt front end. They have aligned it twice. Tires so far out of alignment now you can actually see it without a machine. 5hrs Wait every time you need something from there. Short story, I have to buy a 5th tire to replace the one wore out in 2 months because they don't know how to align it.
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October 2023 by chris s
Asked if they could plug the hole in my tire. They said no, and that they were too busy. I explained that I had a flight at 6 am tomorrow and that it would really help me to have a working tire in the morning. They said no. It would have taken 5 min to fix.
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September 2023 by Megan Phillips
We live right in Tulsa hills so this was an easy place to take our cars to. However if you need anything more than an oil change or new tires I would suggest you take it somewhere else. Both times our cars had more problems than just the standard ones, they never were seemed to be actually fixed…. We paid a lot too for the problems not to be solved. We will not be frequenting here again.
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August 2023 by Kenneth Harrison
From Edmond traveling to Tulsa had a flat. Went to the first Hibdons closest from the highway. We had purchased 49,000 mile tires 20 thousand into them we needed new ones. Got us all fixed up, stayed late helping us. This is customer service at its best. Way to go guys you rock!
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August 2023 by Jantzen McNac
Looking for a trailer tire that unexpectedly blew out with two stores worth of product on it. They got it done in like 10 minutes and was the only store around that would help with the bent rim. Definitely will be going back.
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July 2023 by Kourtney Lane
While the prices are a little higher than I would like, the customer service is amazing. The guy helping me with the tattoos and glasses was so nice. A customer came in after me and was very rude to him and he just shook it off. Absolutely amazing service every single time I come here. I also didn’t get off work until almost their closing time and when I told them I didn’t want to run them over their closing time. He assured that it was no problem at all. Love the guys there!
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July 2023 by Shane Rider
My wife dropped her car off at 1 and has waited 5 and a half hours to get a flat fixed. I can see why they have 3.5 stars. The lady before her was there an hour before my wife.
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June 2023 by R C.
I could not be more satisfied with the service I received. Appointment time met. Wait time was about an hour for two new tires. Did not try to up sale products or services and explained warranty and recommended another 13000 miles for replacement of other two tires. Out of pocket cheaper than online quote. Moved to Tulsa 16 months ago and think this will be my BCPF (Best Car Place Forever).
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June 2023 by Kathy Stclair
Fixed my flat for FREE! Went ahead & got a high mileage oil change ($80) & even though they are connected to firestone, went to firestone and got four tires for $100 less.. pretty much the same tire.
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May 2023 by Kyrsten C.
I brought my car in a few months ago and in the process of looking it over and fixing the problem they broke a piece. Then a few weeks ago brought in my car again to have the the AC fixed and again they broke a part. Went a whole week without being able to use the AC/heat/fan while waiting for the part to come in. Finally got it fixed only to have the tech crunch my bumper when parking it and then not tell the manager. They've done nothing to help make things right. Still trying to work things out. So frustrating. It's been a such an inconvenience.
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April 2023 by Queen Wilco
Went in for an alignment, was told that they couldn't without replacing several parts. Only 1 that they listed isn't new but the others were brand new, as in less than a month old, which is exactly why we were needing the alignment done. A 90 dollar job somehow became over 900. Don't scam people who know machanics and or engineering in the military.
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April 2023 by Trinity Price
The store manager-Adiel Garcia is amazing!! Very friendly, worked on my car in a timely manner and had it done the same day! I felt safe and definitely will be back again.
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April 2023 by Ant Tyson
Wheel weights to one tire was just in my driveway one day. When I took it back the counter guy denied it was his until he checked. Then he wanted to have an excuse that the previous Weights didn't get removed right. These were brand new fresh out the box ,they threw away. When they re balanced them some idiot decides to scrape the Weights of. Won't use this location again.