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February 2024 by Whitney Montgomery
I'm totally unsatisfied with my services and this will be the last year I file with H & R block. Last year I went to 71st and memorial office to do my taxes. They didn't sign me up for the emerald advance that I receive every year when I do my taxes and he told me he did and did not sign me up for it. This year I picked another h and r block location. The lady( Amanda) that I had this time was so unprofessional. She talked about herself and personal life the whole visit losing sight of the reason I was there was to do my taxes not listen to all her personal problems. She was suppose to use my bank account for my state check but she talked so much about herself that she submitted my return and did not do anything I asked her to do and im very upset about it. This is the 2nd year this has happen and I don't see myself coming back next year. I been a faithful customer with h and r block for almost 20 years and I feel like it's time for me let somebody else do my taxes. I felt like I paid over $400 for someone to prepare my taxes and did not do ANYTHING I needed done. I hope she enjoys her payment cause I will not be returning and at least she got what she wanted and I see that's all that matters is a payment not the satisfaction of the customers
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February 2024 by Randi Kratz
Great place
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April 2023 by Robert Clark
my HR block tax consultant is a Goodess.
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March 2023 by Ron Parker
Called to have them process my business return for 2022 and the lady was very short with me. She cut me off and tried to end the call before I could share vital information. Poor experience with this location, would highly recommend leadership to coach this team to be more patient and really listen to their clients.
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March 2023 by Vicki J. Smith
The tax representative was very knowledgeable with taxes and the software. Also, she was very courteous, and explained the taxes very well.
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February 2023 by Mitch Mccarthy
Been using them for year's and will continue.
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April 2022 by Rae Adams
Judy has helped with my taxes completely or in tandem with another tax preparer for 6 years now and is so calm and thorough and knowledgeable. I trust her expertise so that I can pursue my own skill set.
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April 2022 by Karl Wooden (Harvickfan1205)
I have worked with the lady that did my taxes and she knows what she is doing and stays up to date with new tax laws
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April 2022 by Orlandrea Kimbrough
She was friendly and very helpful the entire time!!!
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March 2022 by Robert Schofield
The entire staff there were more than helpful, will use that branch for my taxes as long as they work there. Chinika Hankins was my tax analyst she was amazing.
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February 2022 by april dilley
All around good service been going here for years never and issue
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February 2022 by Betty Bridges
Good service, and I like having the same person each year
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February 2022 by Dottie Mcbroom
The personnel expertise Judy is very pleasant to work with..?
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February 2022 by Bobby Trisler
Kimberly was very nice and explained what I needed to know
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February 2022 by Steven Rush
Was very much pleased with the whole experience.
