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July 2023 by Annie M.
BEWARE of the downtown Tulsa branch. There's only 1 solid employee there (Jedi). DO NOT allow the male teller, Andrew, to take your deposits. He & the female manager lost OVER $1,000 I deposited (in check form) FOR A SOLID WEEK. I deposited it Tues/Wed (May 30-31, 2023) & it disappeared. Didn't show as "pending," nothing.I had to call on Mon., June 5, 2023, to ask where my money was. They had no idea. It took them about an hour to even "FIND IT", then the female manager lied & said my money (deposited A WEEK AGO) would FINALLY be available to me today.It's not. It's only FINALLY showing as "pending."What BANK allows employees to misplace OVER ONE THOUSAND DOLLARS for a solid week, then "find it" & refuse to deposit it? How embarrassing for the chain.....
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July 2023 by Lateesch Corner
I’ve been here since 11a , literally just want to add my daughters name to the accounts. Instead of just getting me done they continue to wait on other customers. This level of customer service makes no sense.. first come first serve. .
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April 2023 by Andrew W.
There is a teller that works at this branch that will mistreat customers down to stating private banking info out loud.
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September 2019 by Brendan Brown
Clean inviro
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July 2019 by lisa weltzheimer
The tellers and account reps get 5 stars, but the branch manager left us with a bad taste in our mouths. When my husband tried to add me to his accounts, the manager refused to waive the $20 PER ACCOUNT fee; even when we threatened to move our accounts to another bank. She also refused to talk directly with us. That sweet banker had to run back and forth to ask her questions. And by "back and forth" I mean around the glass wall 10 feet away from us, behind which the manager glared at us the entire time (See Leslie Knope gif below for a reenactment). Ultimately we went to the Sand Springs location where they gladly waived the fee without us even asking.
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May 2018 by Armin Afshar
عالی
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May 2017 by Tonya SunShine Yeager
Friendly people, dont treat yoy like your just a number
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March 2017 by Osmar Sonora
Excelente instalacií³n financiera
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February 2017 by Glen Graham
I got here at about 1 pm to cash a check and it's now 1 38 pm The check was only $150 dollars. They felt the need to call the check writer. The check number from an old check book. The check was good after a 38 minute wait. This is the slowest bank I have ever been in. I have no intenation of coming back. Don't give me any checks drawn on this bank.
