-
September 2023 by N.R
Please do not go to this place for your Taxes.First and last time I go!!First, Leonora makes you wait 3 hours so she can see you on the day of your appointment. My appointment was at 2pm and I was not seen until 5:30pm in the afternoon.Second, he entered my daughter's social security number wrong, therefore the IRS would take away the correct amount that was owed to me.And third, Leonora entered the wrong number for my bank - therefore I had to dial the IRS to explain what happened.Think very carefully before going with this lady, the lady looks very stressed and tired and makes many mistakes!!
-
February 2023 by brenda de zauzich
Very good person and there is kindness. They are good professionals
-
February 2022 by Yesenia Esparza
Great service and very nice staff.
-
January 2022 by monica hernandez
M&A concrete we love doing out taxes with Leonora she has always explained everything to as we can ask as many questions and she is always so helpful love this place! So Profesional!
-
January 2022 by Lorene Erazo
Great place to do business with. Leonora helped me file my business and personal. No dought she is good a what she does. Her staff is friendly which is a plus! Thank you!!
-
December 2021 by Vanessa Velasco
My parents and I always do our taxes here. They are always super nice and professional. My parents have done their taxes with her for many years now. The first time I did my taxes by myself she was very helpful and explained everything very well.
-
December 2021 by Paloma Arroyo
Leonora has been helping us with our taxes and business needs for more than 10 years. She is very professional and trustworthy. Her staff is very professional and friendly.
-
December 2021 by marcela Lara
Very good service from Leonora. My family and I have been going to her for about 10-11 years now and we have always had our questions answered and assisted with in a very profesional manner.
-
December 2021 by Ivonne Mediano
Leonora has been doing my taxes for over 8 yrs and I’ve never had any problems. Always very professional!
-
December 2021 by Janet Mediano
I like this place I have been doing my taxes for years with Leonora she is great and very helpful any questions I have she is always there to answer them back
-
July 2021 by Veronica Munoz
(Translated by Google) Very bad service Leonora takes a lot of work and then she can't handle the package and for the same reason everything is bad because I don't send information that they asked for, we lost an opportunity to get PPP and so expensive that she charges and then when one calls her she is never available and they say that They will call you back and they never do. I have never had such a bad experience first and last time I resort to their bad service(Original)Muy mal servicio Leonora agarra mucho trabajo y luego no puede con el paquete y por lo misma queda mal todo porque no mando información que pedían perdimos una oportunidad de agarrar PPP y tan caro que cobra y luego cuando uno le llama nunca esta disponible y dicen que le regresarán la llamada y nunca lo hacen nunca había tenido tan mala experiencia primera y última vez que recurro a su mal servicio
-
June 2021 by Lala Arrazola
Thank you Kevin for your expertise and knowledge. Kevin answered all my questions and concerns. I always have a wonderful experience doing the tedious task of taxes year after year . LB Multiservices is a one stop shop for myself on both personal and businesses taxes . Highly recommended! Honest and competitive pricing !
-
March 2021 by Yassel Ordonez
In my opinión they are the best!!
-
March 2021 by Beatriz Delira
If I could leave 0 stars if I could. I had an unfortunate ending with this place. The owner Leonora takes more work than she can handle. I had her open a quick books account for my company and was charge $250 all for the person (Kevin) to not even know how to create it and he had to call for help. I would be doing my company’s checks off quick books so, he told me to order envelopes that were not even the ones I needed for my checks. I was also suppose to get a tour of how to use the system the same day and the system was down so I understood. Leonora said we could have a meeting through FaceTime to show me. We had a 30 minute call and I learned some. She said if I had any questions to call her well I had questions but she was so busy she would say I’ll call you right back and never did. So I gave her a few days and called her back and the same thing she was busy. Keep in mind that’s why I paid $250 and I would be paying her monthly so she could help me. I called her today and she told me she had already helped me yesterday and I said no you didn’t not. I asked for my $250 back and she said that $250 wasn’t near enough for all the help I needed which she didn’t even help me. And that she should be charging me more. That’s not even everything I also asked for insurance for me company and it took more then a month to even get a quote! I would call everyday and they would tell me can you leave a message and she will call you back today. Never got any calls! I paid $1,500 to open my company with her and it was not worth it at all.0 stars do not do business with the place!!! RUN!
-
December 2020 by Andrew D
I filed my taxes with Leonora Bustos for many years before receiving multiple audits on my account. Leonora led me to believe that many deductions I was taking were legitimate when in fact they were not. I ended up owing more than $3000 back to the IRS along with fees and penalties, to which I am still dealing with to this day. Last year, when I asked Leonora to help me navigate these fees, I had to call her/email her more than 10 times to get a response. She finally wrote me a letter to use with the IRS to ask those fees be removed, which I received after months of continuously asking. When I finally received the letter, it was riddled with grammatical errors and didn’t even explain the situation fully. It is so obvious that Leonora just simply didn’t care about me or my situation, and I made the mistake of trusting her. Now, after having paid back all of the refunds I received over the last year, I still owe the IRS $300 for penalties. Again, while contacting Leonora, I had to call dozens of times, send multiple emails, and text her to finally get a response after nearly a month of frequently trying to contact her, all for her to take absolutely no blame in this situation and refuse to pay any of the fee, further refusing to give me a refund for the hundreds of dollars that I paid her to initially screw up these taxes. In the end, I don’t feel stupid for having to pay back thousands of dollars to the IRS, I feel stupid for having trusted Leonora Bustos. If I could give this company any less stars, I would gladly.
