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September 2023 by Google user
Looking for 2017 dodge Durango parts nothing at all available for this 6 year old vehicle. Seems almost like they should have some available..
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July 2023 by Nanette Chevalier
Very helpful people work here.
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March 2023 by Amanda Johnston
The first engine we ordered from them was a dud from the beginning. The second engine we ordered took two weeks to arrive and was delivered broken and unusable. The third engine we ordered was promised to be delivered first thing Monday morning, but by noon Tuesday was still sitting in the warehouse to “be delivered sometime Wednesday.” No one ever returned our calls as they’d said they would. No apologies. My husband ended up driving there to get the engine himself. This has been a 6 weeks long ordeal. If your time is valuable and it’s important to have your car parts quickly so you can drive again, don’t use LKQ.
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February 2023 by Amanda Johnston
The first engine we ordered from them was a dud from the beginning. The second engine we ordered took two weeks to arrive and was delivered broken and unusable. The third engine we ordered was promised to be delivered first thing Monday morning, but by noon Tuesday was still sitting in the warehouse to “be delivered sometime Wednesday.” No one ever returned our calls as they said they would. No apologies. My husband ended up driving there to get the engine himself. This has been a 6 weeks long ordeal. If your time is valuable and it’s important to have your car parts quickly so you can drive again, don’t use LKQ.
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October 2022 by Gary Curren
Only way to be sure they have the parts pictured on their website is to drive from Oklahoma City to Tulsa and pay $3 a head to walk in and find out they have nothing you need.How can you not have a phone number?How can you have a sister store with the same name whose business is entirely different?NO, I DO NOT RECOMMEND THIS BUSINESS HERE OR IN OKLAHOMA CITY, FOR THAT MATTER ANY LOCATION OF THEIRS. MY HUMBLE OPINION.
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October 2021 by Randall Smith
They are horrible at answering the phones.
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October 2021 by James Moore
Thumbs up.
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June 2021 by Jeremiah Castro
My family has been getting parts from LKQ for years and years. So when my Daughter got a car donated to her for graduation. We got the transmission we needed from them. The 1st one we got had a manufacturing deficit. Luckily with the help of Nicky and Stu. We were able to get a replacement in just a few days. Thanks again for all your hard work!
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November 2020 by Stoney Jackson
I have been in the industry for 38+ years and have worked for LKQ preferred in Conway Arkansas for the past five years.
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July 2020 by April Bullard
Friendly and knowledgeable
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March 2020 by Jarod King
Only ones that had a rim and it even had a brand new tire for 85
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December 2019 by Jen T.
I called around to find prices to sell my car because I didn't have time to fix it and needed to get rid of it. They quoted me the best price. It was even better if I brought it in. So I did. I answered all the questions honestly so as to get the best quote. When I took it in they deducted $70 off the quoted price. All because of a question that was not asked over the phone. Then refused to fix their mistake. They will easily make 10 times what the quoted price was off of the parts on that car. There wasn't anything that was broken that didn't have a good part for. And only 2 of those parts weren't on the car. Don't sell your car to them. You should probably haggle on the price you pay for parts as well. Seeing as they obviously only need to sell 2 or 3 parts to get their money back. Horrible company, horrible customer service. Their reps are rude and their "managers" are clueless and have absolutely zero customer service skills. Jared should not be a manager. Absolutely one of the worst customer service experiences I've ever had in my life.
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December 2019 by Jonica Madison
Easy to find when I needed a side mirror for the car.
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July 2019 by Maggy
Would not drive to sand springs to pick up a vehicle because its \\\"out of our area\\\"
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March 2019 by David Nguyen
Gave up after being on their automated phone system for 5 mins waiting.
