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November 2023 by R. B.
LKQ has went downhill very fast in the last couple of years. In quality, customer service, prices, availability of parts. AND we tried to call the self serve yard to get a price on a part. The automated service told us a bunch of stuff that we already knew and then hung up.
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November 2023 by Pavel Navitski (Paul)
One of the biggest junk yard I've ever been. good prices and big variety.
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November 2023 by S0thernman
Used to be a pretty reasonable place to get cheap parts and stuff that you couldn't get through normal parts retailers. It seems like in the last year or two everything's gotten worse. Seems like more things are charging you for a core that just seems weird to ask for. I can understand complex mechanical parts and electronics but some of these just don't make sense. Though my biggest gripe is the fact that I had no idea that I had to ask to decline they're 90-day warranty, it it's "offered" but I wasn't asked, it wasn't talked about and I didn't even realize it until after I left. May have been a mistake, it may have been intentional, but shame on me for not thinking to look beforehand but I don't really think I'm going to be coming back anytime soon not with the other places I can go.
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November 2023 by Jared Murphy
Didn't know they charged a 90 day guarantee n I put my parts in my vehicle. Didn't really have time to look at the recent n yet they didn't ask nor notice me about just automatic then go to ask for the money that they sneaked from under me to say "You have to let me know before hand so I wouldn't have charged you" but can't give me money back something I didn't ask for. Pretty cheap business there.
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November 2023 by killerdudebro
I know it's not entirely the employees fault for wanting tips/commission ect, good numbers to impress the "manager" but when this place literally includes the OPTIONAL warranty on every single purchase without asking the customer first and then proceeds to pressure the customer when they decline the OPTIONAL warranty, Then there are serious problems with the management. Business like this should be illegal.
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October 2023 by Cameron M.
incredibly unhelpful. stopped answering their phones at 4p when they close at 5p. hope they're okay? either way it's v frustrating and unprofessional.
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October 2023 by Devin Cook
I would not go to LKQ They are way over priced And will add hundreds of dollars worth of fees and not tell you about them I got charged 200 plus dollars in fees. And they refuse to refund. They are scammers. Please stay clear.
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September 2023 by Freddy Wells
If you like wasting money, then this is the place to shop. There's five pull a part yards in Tulsa and LKQ has the highest prices of all the self service yards. Even their admission fee of $3 is the highest in town. All the other yards in Tulsa charge $2 bucks. They usually have the parts because locals only use them as a last resort because of the prices and unfriendly service. If you do not repeatedly tell them sternly at checkout that you do not want their stupid warranty, they will charge you for it automatically. If you do let them know that you do not want the warranty, it makes the cashiers mad, so they will go thru all your stuff charging you for everything and I do mean everything. Everywhere else including full service yards, when you purchase a bumper cover it comes complete and not as a shell. Not only will LKQ charge you for the bumper cover, but will also charge separately for all the grills, fog lights, bezels and even extra for the lower valance that is riveted on the bumper cover. To be honest, if the other pull a part yards don't have the part in Tulsa, I'd rather drive three hours one way to Buddy's U Pull in Springfield, MO before having to deal with LKQ. If they had a little bit friendlier staff, it would be a little easier to stomach. Again, buyer beware and be prepared to spend the most money you've ever spent pulling your own parts. That's the only guarantee I can give you about this place.
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August 2023 by charles chacha
Employees 5 starsVery good and very helpfulInventory very well kept and organizedManager was an absolute prick…I had pulled 2 individual pieces of a 3 piece intake manifold, he said I’ll have to charge you the price of an intake manifold for each piece! This would make the price of an intake manifold $150…. Their own website lists the cost as $49 for the whole manifold….
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August 2023 by Richard Goodson
I use LKQ as an absolute last resort. Prices are way to high (almost new prices) and the 90 day warranty is just shy of theft. Bring back free 30 day warranty and quit robbing the customer. They do have a better selection and they do offer a military discount and free entry with military ID (for now)
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July 2023 by Shawny Sansing
Both visits were better than expected...$3 entry fee, and they tell you exactly where to find make and model of the vehicle you're needing parts for. Reason for 4 stars instead of 5 is due to the website quoting $34 for the alternator I needed (with core), and was actually charged $48 (with core). I could have bought a brand new one for $50. Yes. If would have taken longer to have it shipped, but it would have been brand new! Overall good experience, friendly staff, clean and organized, and wheelbarrow use free of charge was appreciated greatly cuz I didn't have to carry my heavy tools far...will definitely return for any parts needed when used parts is not an issue to fix my vehicles...
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July 2023 by Dale Bonnette, Sr.
I went to get a driveshaft yike today. Driveshaft was bent beyond use,$75. Just the yoke,$25. I told the cashier what I needed showing him this bent in three places driveshaft,$75,but it's bent, still have to charge driveshaft price. Luckily it had new u joints and it came apart easy. $25 plus a warranty on a used drive line part fee. You can keep your bent up $50 scrap driveshaft. I will use LKQ self service as a last resort from now on. Updated my rating also.....
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June 2023 by Zilevo Green
Stupid automated machine can't even talk to a human to confirm questions that the site DOES NOT answer. The automated phone lines ONLY repeat directions & hours of operation to the closest branch (it doesn't care if you're going to a different one. It automatically assumes the closest location to your area code. So anyone with an out of state area code, beware.)I can't ask for any real information BEFORE I drive the 6 hours to Tulsa. And all I had was one simple question to ask that the site didn't answer and they keep hanging up the phone before the voicemail memo even finished playing 22 times. Wooooooow. Great customer service guys [sarcasm] ??
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June 2023 by Rod D
Been here quite a few times, always kind employees, and yard is clean and organized. Knocking one star off because one of the last few times I went the prices changed depending on who was checking me out. I think it was the manager that came out and starting 'Nickle and Diming' me on some of the parts.Update 1 year later: I have since moved away from Tulsa but came back about a year later when I was in the area and stopped in the yard to see if they have any parts i am on the search for. Prices have absolutely sky rocketed here. This is the most expensive junk yard I think I have ever been to. Unreal. Will not be returning here again.
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June 2023 by Luis Garcia
I went by on Sunday and was lucky enough to find the parts needed.At the moment of the checkout I noticed a 90 day gu charge. I asked what was that for and the cashier explained that is a protection fee in case I return the parts. I explained that I had no intentions of doing that and to void the charge. The cashier refused by saying that I should have said it before they rang the items.One of the items purchased was a rear light that came off a 96 vw, they typed it in the system as Jetta 2002 bringing the price up.This place has a good inventory but sadly, the people running the business will take your money without mercy.
