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July 2023 by Connie Alexander
I wish I had the woman's name who waited on me today. She's an older woman, kind of reddish hair. I asked which mail service would be the most economical to use, FedEx or UPS. She said she would have to put the address in the system before she could tell me that. Now, that in & of itself sounds fine, right? However, her attitude & tone with me was so condescending that I was immediately put off by her. I see other comments about a woman who works there who is rude, rolls her eyes & makes nasty comments to your customers. I would hazard a guess this is the same woman who waited on me today. Your business is a convenient location for me, but today is my last day to ever utilize your service. This lady is offensive & an absolute detriment to your customers.
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May 2023 by Brie Bolks
So awesome!!! great staff and very kind people. I have been going here for a couple years now, and I have never had to worry about my packages. They have always successfully delivered everything and have always been so kind. I truly appreciate them and love that they have Christian trinkets inside. ???
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February 2023 by Kathryn Lenker Martin
I am so disappointed in this place. It is the only mailing destination semi close to me and that is the only reason I go there. Today will be the last time they receive my business.The red headed woman is so angry and hateful every time I go. Today I finally told her that it would be okay to smile occasionally- and she of course scoffed at that.I asked for stamps - all she presented me with was the American flags and I asked if she had any other options. She rolled her eyes and hatefully presented 1 other option…The prices are way too high and I am mad every single time I leave.
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February 2023 by Katie M.
I am so disappointed in this place. It is the only mailing destination semi close to me and that is the only reason I go there. Today will be the last time they receive my business.The red headed woman is so angry and hateful every time I go. Today I finally told her that it would be okay to smile occasionally- and she of course scoffed at that.I asked for stamps - all she presented me with was the American flags and I asked if she had any other options. She rolled her eyes and hatefully presented 1 other option...The prices are way too high and I am mad every single time I leave.
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November 2022 by Tricia Senft
Overpriced. A Book of stamps cost $13.20 here.( They cost $12.00 at Walgreens)
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October 2022 by Shannon Fortenberry
I work from home and drop off pre-labled UPS packages to this location. I have to say they have been super nice. Honestly, I feel a little guilty because they do not really get any sale from me (except for an occasional envelope) and yet, they are still very kind. Appreciate the convenience.
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July 2022 by kim applegate
Have called and called they have told me they don't have my package but I have a email from USPS saying they don't have it and didn't pick it up. Was told the manager would be in on tue and called and they aren't in. Very rude when we call and explain the problem. They automatically say it's not them but I have multiple proof it is.
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May 2022 by Laurie Knight
When you built the wall inside your establishment I was happy to know I would be able to get the mail from our box after hours. I was only able to do that a couple of times. I have been many times and the front door is locked. I have been a couple of times before your store opens, the front door is locked and one of your employees just sat at the counter looking at me... even after I help up my key in the window. I don't ever leave reviews, but what was the purpose of building that wall and telling your customers they could get their mail anytime if that wasn't going to happen!?!? I did ask one of your nice employees today (not the hateful one that just sits there looking) and she said I would have to purchase a key to get in. This would have been nice to know!!!
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May 2022 by Dani D
My father, who is hard of hearing, went to mail something a few months ago and had a hurtful experience. He couldn’t quite grasp what the woman at the counter was saying and asked for her to repeat, to which she rolled her eyes at him. Very upsetting for our family to hear and especially for him to experience. He doesn’t feel comfortable going back.
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April 2022 by Taras Tikhomirov
A very convenient location. Attentive staff.
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April 2022 by David Ciguela
I thought te employee was a racist person because I am a latin person, but according to what I read in most of the comments, she is simple an extremely rude, unkind person with no interest in helping.
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December 2021 by Elizabeth Larson
For over a decade I’ve counted on this place to solve all my shipping problems. They’ve always helped me package items safely and find the best rates.I went in today, characteristically unprepared and counting on Trudy’s help, and found unfamiliar staff that wasn’t up to the task of making good choices.I have little faith my item will arrive safely, so little that I called a few minutes after leaving to say “lemme come right back, I’d better add insurance to that package” and although it was 8 minutes before closing I was told that indeed it was too late because “the register is already shut down.”
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December 2021 by Sheila Enlow
Rudest woman ever working here. Really need to work on your attitude and customer service! Lost another customer!
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November 2021 by KS R
This message is for Trudy the owner. You have an employee that huffs and puffs every time we come in there to mail items to our soldiers. This behavior is unacceptable and shameful. She even had the audacity to suggest our soldiers just go purchase their own items. Getting packages from home is something that helps get them through their time away from their families.
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June 2021 by Robin Ameen
If I could give 0 stars for this Mail Chute I would. This is the most incompetent, mismanaged business I have ever experienced! It's as though the employees are in perpetual slow-mode and their process is broken. I will never step in this location again and make sure my business colleagues, family and friends take their business elsewhere.
