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June 2025 by Rolanda Horn
I brought my brother to Metro by T-Mobile, to have his phone number switched to my account, from our brother in-laws account. I wish I could remember our agent's name, because he was very patient and helpful. Now my brother and I are under the same account. Thank you Metro by T-Mobile!
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March 2025 by Dionne254 (KING D)
They will not pick up the Damn phone if u are a u are supposed to pick up the phone no matter what wth is up with these Business that don't answer their phone's at all
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March 2025 by Marlena Brown
This location doesn't even get 1 start, they just won't let you leave azero star review. The black lady that was up there is rude with a nasty attitude, doesn't seem like she likes her job or the fact she has a job to do. Instead of running off customers so she can't just collect a check. Was told one thing by the company and reject by her and her district manager. I'm sick of what Metro has become! Definitely looking for another provider ASAP!!!!
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December 2024 by Rich Allen 's
very nice very nice expectations
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October 2024 by Samantha Eldridge
I called to see about my free upgrade and the lady on the phone told me that I would still have to pay retail price for the phone so then I proceeded to ask so I don't get the free phone then and she said no and then I said okay well I got a text saying I get a free upgrade because I've paid my bill for a year so technically it's false advertisement for one and the lady that answer the phone was so rude
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August 2024 by Richy Rodriguez
The employees were super friendly, and very helpful as well when I bought my Razr from that store four months later the screen broke so they said call Motorola and they would fix it for free i was a lil skeptical at first but nope they ended up fixing it for free were as any other company would charge you like 800 dollars just to fix the screen.
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May 2024 by Ann Bell
Ratchet
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May 2024 by Bee Bishop
Employees watch inappropriate shows on their phone on loud volume. Very unprofessional. They took care of what I was there for, though. Just wish I didn't have to hear all the cursing and inappropriate topics the employee was listening to. She was in the lobby watching it, too. Couldn't even go to the back room.
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May 2024 by Al Johnson
Ratchet
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April 2024 by Noah Henderson
I accidentally walked in after closing My apologies! The person who helped me asked what I needed, listened, and then kindly informed me the store closed 5 minutes ago (AFTER offering for me to wait for the manager's help). They told me 51st and Union was open until 8; even though I couldn't find it on maps, I was able to make it there in time to get the answer/help I needed! Thanks, y'all!
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January 2024 by DAVID Nielsen
All ways a big helpDestiny is the Best
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September 2023 by garrett B
Metro by T-Mobile is one of the best prepaid service with the most fantastic service. Every day I wake up thinking about how my phone used to work with other lesser carriers. Boy T-Mobile sure made metro better T-Mobile has strong towers that we here at metro by T-Mobile use. Gotta shoutout T-Mobile for all the support. Thanks homie.
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July 2023 by Darryl Milburn
Went to price options for joining their service
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July 2023 by C
Great customer service no matter what!
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July 2023 by Erica Plath (SPREADING HUMANKIND)
Love thank you