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October 2024 by Steve Aberson
what great service and nice people. fixed my problem the same day
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August 2024 by Jessica McKenna
Paula was so kind and helpful explaining the options I had to send off my watch for analysis. Will use in the future for Mac service needs!
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August 2024 by DeeDee Flemming
Incredibly rude. After explaining the issue with my device, the owner spoke to me in a condescending manner while eluding to my lack of intelligence.
I explained once again for clarification and his response was abrupt and abrasive.
From the sheer disrespect, I decided to leave and seek assistance elsewhere.
Lasting impression: very rude, no customer service
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August 2024 by josh
diagnostic fee extortion
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March 2024 by Michael Kriegsman
Immediate response. Excellent service. They clearly worked to get me the best solution, even if that meant buying a new computer instead of hitting them to fix mine.
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January 2024 by Mama
I had a good experience at this place. I took in my daughter’s broken iPad Air & everything went smoothly. The lady at the front desk has a good attitude & gives good customer service. I didn’t have to wait too long for the repair, only about a week or so. My 16 year old is very happy with her iPad. Awesome service! I would definitely go back. Thnx so much
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December 2023 by Colby C.
Came in for an apple repair and was rudely greeted and referred elsewhere after having an appointment. There's a reason this business is failing. Spend your money elsewhere. I will be reporting their negligence to apple. You are not up to certified apple repair standards.
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November 2023 by Jim Franz
Mobile Macsters advised on some lost family photos on a personal Mac. Todd came to the house and found them and also offered other advice. Since then I have gotten helpful advice emails from Mobile Macsters on IOS upgrades etc. very responsive company. Knowledgeable.
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November 2023 by Cindy Pilgrim
Very helpful!
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September 2023 by Jerry H.
I made a mistake and forced a restart while laptop was loading an update...my bad! Macsters said they would try to reload operating system and if that did not work, they would have to wipe laptop and reload - fortunately I had everything backed up on external hard drive! Reloading the operating system did the trick and I had a minimum charge! A good ending!!
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September 2023 by C C
I'm very pleased I brought my Mac to MobileMacsters when it started acting up. I only had to wait 3 days to get it in for diagnostics, and they were able to take care of my issue quickly. They were very fair on the labor - I was ready for a higher bill, and it came back lower than anticipated. Excellent experience. Glad to have found a place I can trust to repair my Mac! I 100% recommend them.
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March 2023 by Charles “Chuck” Richardson
We have used the services of Mobile Macsters for over five years. Their professionalism, work ethic, knowledge and prompt response has been excellent. Update, Mobile Macsters continues to prove top service. Recently they completed an overhaul of our system. The best thing about computer services is never having to call because of issues. Fortunately, we rarely have to make a call and the calls are almost always for updates or system changes.
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November 2022 by Eric Prickett
Very helpful and skilled folks. Glad to not have to go to the apple store in the mall
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January 2022 by Elena Haskins
AMAZING!! They replaced my screen and I expected it to be like 2 weeks and it was ready in 4 days. He gave me some great tips to maintain my battery life. Would 100% recommend.
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January 2022 by Elena H.
AMAZING!! They replaced my screen on my 2020 Mac Book Pro - 13in and I expected it to be like 2 weeks and it was ready in 4 days. He gave me some great tips to maintain my battery life. Would 100% recommend. I had Apple Care Plus and it was easy to get that payment squared away