Mortgage Clearing Corporation (MCC) has received mixed reviews from its customers. Many clients appreciate the helpful and knowledgeable staff, highlighting individuals like Amanda and Tiffany for their excellent customer care and professionalism. Customers have noted the pleasant atmosphere in the office and the willingness of employees to assist with questions and concerns. However, some users experienced difficulties during the transition period after their loan was sold to MCC, leading to complications with payment acceptance. One customer faced challenges with principal payments initially but found resolution after providing documentation of their contract. After these early issues, the customer reported a positive experience over seven years, with no further complaints. Overall, while experiences may vary, many customers recommend MCC for their efficiency and reliability in managing home loans, with particular praise for the staff's expertise and willingness to assist.
Recently had questions on my upcoming term, and worked with Amanda at MCC to answer my concerns. She was extremely helpful and in-depth, excellent customer care!
August 2025
Knowledgeable and very patient!! Pleasant when I went to the office for signatures etc…also offered to assist if there were additional questions etc…
June 2025
Tiffany B at the Escrow dept has been very professional, efficient and helpful as we worked through an insurance roof claim.
