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April 2020 by Valentina Colmenares
AWESOME! I had a great experience and the attention was amazing. 10/10 recommended!
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July 2019 by Keys Automotive tulsa ok
Love this place always takes very good care of my phones when I have issues with a phone at this location and the others
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April 2019 by Murray Mcleod
I needed a cellphone so I went to Phone Doctors. They had exactly what I needed at a great price. The customer service was better than I usually receive from just about anywhere else. It didn't seem like I was lost in a system or feel like I was just a number. I actually left feeling better than when I went in the store.
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March 2019 by M H.
These guys are the best! Great service, helpful, knowledgeable, competitive. Truly a one-stop shop, and no, I'm not an employee or owner, just a regular customer.
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February 2019 by A A.
I got my screen replaced here when the digitizer broke last May. The prices are significantly higher than around town so I almost left then, and in retrospect wish I would have taken my business elsewhere. The employee who helped me assured me the price was because of their included warranty that if anything happened to the screen within a year it'd be replaced no questions asked. Now February, a defective screen that is not responsive and cracked, I called to check as this seemed a bit "too good to be true". I described to Christian in customer service that it was the glass and not the digitizer, He also assured me no problem to repair, and even said it would just take a few minutes! Thrilled, I rushed over, only to have him go back on his word and say that the screen is not covered on warranty since you can see damage... I'm thinking...."who would use a warranty unless a part was damaged?" I asked what we could do and was given no alternatives, apology, and was shrugged off because 'he didn't hear the conversation I had with the previous employee'. I feel very mislead by numerous people at this company and will take my business elsewhere and advise everyone to do the same. The prices being near double every other shop is NOT justified by a warranty that "doesn't cover damages". If I could do 0 stars I would.
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October 2018 by Becca Davis
I have used Phone Doctors for my work and personal phones and devises, they always do a great job. They are always super fast and they stand behind their work. I had an issue with a screen replacement and they didn't hesitate to replace it. My visit to the downtown location was great as well.
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October 2018 by James Moore
I love this place. Chalen is awesome, a great worker and very helpful. I appreciate everything she does to help. I recommend only going to this store for help.
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June 2018 by Keith Sampson
I needed to replace the glass over the cameras and flash on my Note 8. They had the part in stock and I dropped it off and picked it back up all during my lunch. Super fast and friendly.
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May 2018 by Kenneth Harper
Always friendly and excellent customer service. Would definitely recommend.
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April 2018 by Cindy Francis
I highly recommend the PhoneDoctors! I thought my phone was beyond repair but they proved me wrong. Chalen did an excellent job and I had my phone back the same day. I wasn't expecting that. Alex who took my call was so nice, they both made me feel like my problem was important to them. Thank you!
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March 2018 by Malcolm McCollam
Since I have a bad habit of breaking my screen, I have gotten to know Chalen better than I should have (no offense and she would probably say the same about me). The service has always been prompt and professional. I'm grateful for the quick turnaround and advice. Hopefully I won't keep needing it as much as I have in the past!
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February 2018 by Brian Theriot
Today I had the pleasure of meeting and received help from Chalen @ PhoneDoctors downtown location. She was attentive, knowledgeable, a huge asset to your company and deserves much kudos. I will not hesitate to recommend PhoneDoctors for any cell phone service and will definitely be back for any personal phone issues I should have.
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October 2017 by carlos membrila
I had a great experience at this location very recently. I've been trying to get an older phone repaired at a couple different places. David pretty much explained it would be better for me to just go ahead and purchase a new one. I got a great deal on a new iPhone. Great attitude and service at this location. I've been recommending it to all my friends.
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October 2017 by Rob Winchester
Working with John Killian has been such a pleasure. He goes above and beyond to take care of business. He's the ultimate professional. His work ethic and honesty has given me a comfort level I've never had in this industry. Looking forward to many years of this great relationship. Thanks
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October 2017 by Kheldar M
I went to Phone Doctors to get my screen repaired. David Rivas made sure I was setup with a costumer service rep to get the screen replaced as quickly as possible and was financially acceptable. David was nothing but courteous and knowledgeable. He was extremely helpful and made something that was a headache become less of one. I really appreciate that in an employee. They made a loyal customer out of me.
