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November 2023 by Brian Darmafall
My son’s car broke down on the highway. It was a miracle to get it off the highway and even close to this garage. I ended up having to put it in neutral and push it into their parking lot. I left it there around 10:30 pm. I was SO glad to see a key drop off with an envelope and pen to fill out all my information. it was easy and put me at ease in a bad situation. The next morning I called. They were already working on my car like I wrote on the envelope.I received a full diagnosis report not too much later that morning with recommendations that were very easy to understand. I was able to make my decisions of what I prioritized to have done right away and what I would have to get done later. What was important for now and what could wait a little bit longer still.Chris was amazing to work with and was really informative and positive the whole time. These guys put zero pressure on me when making my choices and even after they were made. They were so willing to help me in my situation and made me feel like I was at the right place.I was taken care of so well and felt confident I was making good decisions. I would recommend this garage to anyone and everyone that needs repairs. If you ever get in a bad situation like me you can be assured that they will take care of you and your car.Thanks RC Auto Specialists for being there for me and my family!Services: Transmission
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October 2023 by Stephen Foster
I have been looking for a good diesel mechanic. And I have found them here at RC. I was quoted a price came in paid $300 less truck runs and operates so much better. Customer service was amazing. Will bring my other vehicles here from now on. Great place and honest. Which in this day and age it hard to come by.Services: General repairs & maintenance
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September 2023 by Brandie C
Husband's truck needed an oil change, and based on reviews, this was the place to go. Pat on my back because I definitely made the right choice!! Ralph took care of explaining everything while Kodi worked on the truck. Husband is happy, and so am I!! Thank you so much for the excellent service, friendly faces, and super comfortable office. We'll be back. *Heads up to any women out there looking for a good automotive shop with employees who wont talk down to you: Go here!!
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September 2023 by Angela Terranova Rutledge
These guys are amazing! They got my Mustang AC blowing cold air again! Brought my Mustang to another shop first.They had no idea why my car would not blow cold air. These guys had it diagnosed quickly! I’ll.definitely be coming back!Services: Vehicle Inspection
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September 2023 by Steve
From the first phone call, Chris was an absolute professional. I loved the app they use to notify you of the work performed. Definitely a game changer when it comes to auto mechanics, especially when the girlfriend has had several bad experiences with different mechanics. These guys are priced fair for services provided and they give a very detailed report of the diagnosis. Way to earn future business! Keep up the professionalism at its finest.Service: Auto A/C recharge
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September 2023 by Lauris J
We took our truck there back on 2022 and they were great. Now our truck was there for 2 weeks no one called us and told absolutely anything at first my husband was treated really bad just because he ask when was the truck going to be ready?? After 2 weeks it was fixed but as soon as the truck got home started to leak oil again…we paid $3000 thousand dollars for a bad service. There is oil all over our driveway this happened just a few minutes the truck left the shop.. we went there again because we thought we could trust them but they were very rude… and no communication at all until you keep calling..they need to hire people with respect and to be able to communicate with their customers
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September 2023 by M N
Even though they say Ford specialist they worked on my 2000 Jeep Cherokee. This company defines customer service. They were fast, thorough, resourceful, responsive and patient. Great price for work needed done. Ralph and the rest of the team were Great! Will definitely be my go to shop.
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September 2023 by Leonard Lindsay
I took my truck in on a Tuesday for what I believed was a bad bearing. The techs confirmed the noise I heard was a failed carrier bearing in the rear differential. They also noted that the brake pads were almost out of limits. On Wednesday I gave the confirmation to refurbish the rear end and replace the brakes. On Friday of the same week they had performed all repairs and my truck was ready for pick up. I was amazed that they did the repairs in that time period. The tech team is competent and efficient and that is why I continue to take my vehicles to RC Auto Specialists.
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September 2023 by Pamela Radcliffe
Christopher and Ralph (and the team at RC Auto) took amazing care of my situation on my 2002 Toyota Highlander. I am very impressed with their courtesy, respect, understanding and prompt attention to my SUV problems. Their shop is so clean you'll question whether they actually work there (LOL). I won't go into details of all the problems they found wrong with my vehicle, but if you're looking for the best auto specialists, RC Auto Specialists is the place to go!!! I am going to continue using them for all my repair needs.Services: Transmission
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August 2023 by Chuck Wilson
2004 F-250 XLT 199,600 mi 2wd, 5.4 V8These guys are top notch! Don’t bother going anywhere else… When the dealership told me the part (ECM) was obsolete they pretty much told me they can’t help. (Guessing it’s too old for them to even consider working on.) RC Auto were happy to help me. I did do some research on what was wrong with it and on RC Auto. (Which by the way, they have high ratings) They told me that I gave them a great place to start to look for the problem. Not only were they able to diagnose that it was what I had originally thought they said they know of someone who can repair my original ECM. Sooo that means I didn’t have to buy a new aftermarket one AND have it programmed. What I paid to have it repaired was the cost of an aftermarket anyways. So they definitely help save money when they can. Gave me a worst case scenario and when they were done the PCM repair was 60$ cheaper. (Could have easily pocketed it, but didn’t) So they are very honest on passing the savings if possible. Ralph was awesome!!! It was so easy to keep in touch with them and they get back to you quickly too. Answered all my questions. Everyone in the office was super nice and patient with me. Now if only they sold vehicles too it would be a complete package and we could all skip the stealership!!! Great job guys keep it up and I will definitely refer you to anyone I know.Service: Electrical repair
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August 2023 by Russell Gray
Ralph and the team at RC Auto took amazing care of my situation on my 2014 F-150. After getting the dreaded engine misfire on my 5.0L, and trying several different tests to try to figure out the issue, I resigned to having to get a shop involved.I originally scheduled my truck with a local Ford dealer to get the process started on diagnosing and repairing the issues at hand. Everyone was booked out pretty far and most of the news from the service folks at the different dealers did not sound good even before testing and diagnostic.I decided I'd try to find a small local shop that might be able to get me in, and be knowledgeable enough to know what solutions would be my best. After several calls around town, it basically came down to most shops ended up selling ding their newer gen Fords, and that I should reach out to them directly.Ralph listened to my concerns over the phone, and took the info to one of the techs to talk about what was going on. He only had to describe a couple quick items and the tech was able to fill in the blanks the rest of the way and knew every step I had taken to try to self diagnose the issue myself. While the news was the same as every other place (including the dealers), I felt more confident that the team at RC Auto could not only do the job, but do things the right way the first time.I dropped my truck off on a Monday, by Thursday they had diagnosed the issue and performed the tests necessary to identify the issues at hand, but had also gotten all of the pricing worked out for the two options I had before me. A quick phone call, and some additional information made the decision a bit easier on which repair to do, as well as an timeline on how quickly the truck would be done.Turn around a week later, and they were able to lock in a remanufactured 5.0L from Ford, and install it below the original quoted price.This group has 100% earned my business from here on out on both my truck and my wife's car. They operated with efficiency and honesty from beginning to end, and returned my truck to me in fantastic shape.If you are looking for an honest team of folks who care about the client, and want to do what's best for their people, these guys need to be your first and last call!
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August 2023 by Chuck W.
2004 F-250 XLT 199,600 mi 2wd, 5.4 V8These guys are top notch! Don't bother going anywhere else... When the dealership told me the part (ECM) was obsolete they pretty much told me they can't help. (Guessing it's too old for them to even consider working on.) RC Auto were happy to help me. I did do some research on what was wrong with it and on RC Auto. (Which by the way, they have high ratings) They told me that I gave them a great place to start to look for the problem. Not only were they able to diagnose that it was what I had originally thought they said they know of someone who can repair my original ECM. Sooo that means I didn't have to buy a new aftermarket one AND have it programmed. What I paid to have it repaired was the cost of an aftermarket anyways. So they definitely help save money when they can. Gave me a worst case scenario and when they were done the PCM repair was 60$ cheaper. (Could have easily pocketed it, but didn't) So they are very honest on passing the savings if possible. Ralph was awesome!!! It was so easy to keep in touch with them and they get back to you quickly too. Answered all my questions. Everyone in the office was super nice and patient with me. Now if only they sold vehicles too it would be a complete package and we could all skip the stealership!!! Great job guys keep it up and I will definitely refer you to anyone I know.
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July 2023 by Cathy Morton
This is the third time I have worked with RC Auto and I can say they consistently do what is best for their customer. They have helped me with a battery cable that consistently came disconnected, fixed the latch on my passenger door, and are honest people who didn’t try to get me to pay for a repair that might not work when they were unable to duplicate an issue my car had a few months ago.
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July 2023 by KammBam35
Been coming to RC for years now with multiple trucks and they are always SUPER knowledgeable and know exactly what needs to get done the best and easiest way possible, no run around pricing or anything. They are straight forward and stand up guys and will treat your vehicle like it’s their own. Can’t recommend them enough!Services: General repairs & maintenance
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July 2023 by Middle America Steel Services B.A. Oklahoma
I've been taking my F-250 to this team for 6 years. I didn't know any of them, but they treated me like family, flexed their schedule to meet mine. This earned my business; their professional service and family atmosphere have kept it. Love the new building upgrades....
