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January 2024 by Steven Evans
Michael was great at his job great salesman not pushy at all. And then entire staff is overall a great experience and very appreciative for working with us and getting us in the vehicle we were looking at and interested in. Thanks regal team.
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January 2024 by Suzi Williams-Kolpin
Be sure to check the loan documents before you sign.I was quoted $15,000 for the car I purchased. They even lowered my down payment to $785. I was feeling pretty good about the deal until I got home and was going over the loan agreement and noticed the purchase price had increased to $15,785. They added my down payment to the price of the car! Who does that?! So not only am I having to pay a couple of extra payments but it cost me more to get it tagged. I should have suspected something was up when Larry suddenly takes the paperwork to the office right in the middle of signing them and sends a lady out who proceeds to just tell me where to sign and initial. And of course I was stupid and didn't notice the change until I got home. I'm perfectly happy with my car so far but I feel like they screwed me out of my down payment. So buyer beware! Read your paperwork before signing! Make sure your down payment is SUBTRACTED from the purchase price.
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January 2024 by Tre Love
Jennifer was Very helpful and quick! Didn’t hassle us or anything. Was straight to the point. Even worked with us on waiting one more day to get the car. Recognized us as soon as we showed up and had paperwork ready to sign. Thank you so much
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January 2024 by Josh Whitehead
Larry and Jennifer were fantastic. Great customer service and both have loads of patience. They'll work with you as best as they can, even if your phone doesn't work properly.
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January 2024 by Kae Dizzly
I Love Regal !! I Should've Came To Jennifer A Long Time Ago She Made A Car SO Easy & Affordable. ALL Of The Employees Were So Kind ! Anyone Looking to Get A nice Affordable Car Needs To Come Here No One Else Compares.
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January 2024 by Rebecca Harden
Larry and Jennifer were both great! Worked with me even thoigh my phone was slow. They have great patience and fantastic customer service!
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December 2023 by Kristen Fisher
Update!!!!!! They gave the car back to me, said nothing was wrong with it like they have been doing since the beginning they always say nothing is wrong with it and I have to get it fixed by somebody else even when it was in warranty and all I wanted was for them to do their job so when I called today to see if the mechanic could at least fix it for me so that I don’t have to take it somewhere else I would even pay them no problem the service Manager will not have them fix my car completely turned me away so now I have to decide whether I’m bringing it back and going through another dealership or I’m gonna drop $1500 on a fuel injector . Picture for proof!I have paid my payments the entire time for this car on time and every time I have to deal with the women in this facility. They are nothing but rude. 10 out of 10 do not recommend solely based on the females, they have decided to hire for this facility.To give more detail my car has been messing up since day one they say they fix it but nothing has ever changed so whatever I kept going then I get an alert that my brake system is malfunctioning. I need to pull over immediately and contact the dealership, so what do I do contact the dealership?. The service manager lady did not ask me. My name did not get any details. When I tried to provide further details was shut down, and when I asked to speak to the nice gentleman so that I could provide that information to him, she said no. And still refused to get the information. They are super nice at purchase. You guys need to stop being fooled.. soooooo when you drop these cars off to the service tech you don’t talk to anybody you just drop the car off and leave the key in the box I would like to know how they planned on figuring out what was wrong with the car if they didn’t ask the right questions and it’s not showing the sensor anymore?!?! Customer service sucks after a few months. Keep that in mind when purchasing from this location..
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December 2023 by Michelle Masters
Micheal went out of his way to help me get the vehicle that I wanted. I appreciate the hard work he did for me. I would definitely recommend stopping by here if you need a vehicle.
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December 2023 by Elizabeth Ortis
The car salesman Mike is wonderful!!! Mike was honest with me about the cars. He didn’t push me to get anything outside of my comfort. He made sure my payments were within my range. He made sure the cosmetics were touched up even though the car is “AS-IS”. Overall my experience was 10/10.They also give you a little goodie bag with your purchase! (:
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November 2023 by Jacob Fuller
Very nice and helpful people and staff!!! Mary helped me get the car I wanted and I'm in love with it..but the whole staff was great and caring! they worked with me and I have a new chance to build credit and drive a car I love!!!
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November 2023 by Jayson VaMierden
Michael did an amazing job helping me with my situation. Very fast and friendly as well as understanding!!
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November 2023 by Rachel Segura
Michael tautkus,was a fantastic salesperson if you need a good dependable vehicle go and see him at regal on memorial, 3rd vehicle we buy from them i would recommend regal to anyone looking for a vehicle .
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November 2023 by Julie Segura
I recommend regal 100 percent 3rd vehicle we buy from regal Mr michael was an awesome salesperson and went out his way to help us the whole staff makes you feel welcomed
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October 2023 by Miyrantha Miurha
Thank you so very very much Mary for your awesome customer service! Everything went smoothly and we got the car we wanted ! You’re the best ! Sorry Larry for stealing your customers car. Also thank you to Brittany for welcoming us on the lot. You guys were awesome and have amazing customer service. I will definitely be sending family and friends your way.
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October 2023 by Erica Walkup
Mary is amazing! I had all but given up and she stepped up and helped me more than she will ever know. I love Regal!!! ??
