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February 2024 by Amy Franks
The manager Joey sent someone to my house and threatened to call DHS on my 15 Year old for not letting him in. He was yelling and cussing at the associate in front of mg daughter. Horrible customer experience.
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January 2024 by Becky Melton
This place is good rent wise but if you can’t make a payment on time they don’t understand and they’re very rude and get all in your business.
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January 2024 by Linda Seely
It was good
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January 2024 by Joseph Teal
Great customer service
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January 2024 by Suzie Moore
Definitely love this, Rent-A-Center! They went above and beyond to make my families Christmas special. Always have a smile on their face and always very people friendly and communicative. They’re always willing to take that extra step to make your visit. Happy one. If I could give 10 gold stars, I would.
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January 2024 by Tracy Bradford
The place was messy and people were standing around and one person was working hard while the other person sat around and the phones were answered over helping the customer in the building and it was just the worst experience ever
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January 2024 by Lisa Garrett
It was easy and convenient for me. I was satisfied with the overall experience with the application process. Thank You
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December 2023 by Janie Kramer
John at the s peoria store in tulsa ok is the absolute best guy. Great to work with and very helpful. Although somethings took waaaaay too long that wasnt his fault.
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November 2023 by JohnThomasN. BoykinIII
Customer service excellent and helpful.staff in Tulsa Oklahoma has been very good.
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November 2023 by Rebecca Shaver
The guys and management were awesome! The went above and beyond my expectations. Great crew on Peoria here in Tulsa Ok. Thanks!
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November 2023 by April Hooe (Bellemama05)
The store manager is so rude. Hangs up on you and blames the customer. I don't recommend them.
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September 2023 by Nicholas Harsen
They took car of tge tires that I was renting to own from them when I was in a wreck. The Insurance company paid the lien holder all the cars value and didn't even consider paying the tires but rent a center took care of it. ? satisfied with the out come off business with them.
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August 2023 by Jenni Lopez
nothing good to say... The day I was pre approved I went online and chose out what I'd Like.... then got a text stating someone would reach out to me. Nothing for 2 days then I decided to reach out. still nothing then on the 3rd day i called the store. Store manager stated he was busy. he has so and so day available for delivery. i chose the following Monday. as it got later nothing then got a text that I needed to call the store. Well my items had been broken I need to choose something.. I chose something else was told out of stock. None other the other options I wanted they had. Eventually i got picture of something i went ahead and took. was told Thursday would be my delivery date between 1-5 i called @ 12 to confirm today was the day.. they said yes and 4:45 came still nothing I ended up having to go to another store to pick up my items. and I was disappointed with the customer service. NO BED frame. It took over a week to get my items only because I chose to pick up. I had to be on them or they keep charging me> was told id get a refund for for what they charged never seen it. ALL BAD
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August 2023 by Ronni Jo Harmon-Townsell
the guys have been real helpful and very nice and patient with me thru the whole process. Thank bunches!!!
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July 2023 by Byron Smith
I specifically give this one star to the fairly new employee Devon Bufford. He has been extremely rude from day 1 I’ve never experienced a level of rudeness and unprofessionalism in the 3 years I been coming to this company. I’ve always got a family friendly vibe from everyone else but this guy is completely the opposite. He insulted my intelligence multiple times! And the first day I came in the store and finished up my paperwork for new furniture he gave me a rude handwritten script quoting “If you don’t make a payment I will come take my things” in front of customers along side much more and it made me very uncomfortable I’ve never heard an experienced anything like that at this location. He puts me on hold every time I call and always gives a passive aggressive energy towards me he’s even rude to his employees from what I’ve seen coming in the store. He even once used a racial slur the other day when I called in to make a payment at that moment I had to express my feelings and tell him I’ll no longer tolerate the disrespect and I didn’t wanna speak with him when I call in anymore. He then put in the wrong card information purposely and said it went through knowing it didn’t based on the false information he provided. I got a call today and was told I didn’t make a payment and that’s when I knew he purposely did that so I decided to share my experience. Devon Bufford Needs to be out of the store for a better experience for employees and customers. Again this is a great location and great people but Devon Bufford makes it very uncomfortable to call in or walk in the store he has the worst customer service I ever seen at this franchise
