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May 2024 by David Livingstone
I got Topo Atoms navy and white. My wife got Ons, not sure which ones. The gentleman who helped us was very professional and friendly he really knew what he was doing. He brought out three different brands and had me try them on, and I picked the ones I liked most.
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May 2024 by Christian Morgan
I rarely review businesses, but I had such an outstanding experience today that I feel obligated to. Today I set out to find new running shoes for my wife and myself. I was fairly specific on what I wanted, especially because the last couple of pairs that I purchased felt like somewhat of a settle… Runnersworld was our third stop, and that was where I met Cody. He immediately began a thorough investigation of what I was looking for, what I liked and disliked about other shoes that I have previously purchased, and what physical issues that I needed help overcoming. After our brief yet through discussion Cody retired to the back of the store, and soon reemerged with a huge stack of shoe boxes. Cody thoughtfully assisted me as we worked our way through the stack, and he took note of what I did and did not like about each. It was very apparent that his product knowledge was extensive, which paired perfectly with his technical knowledge of physical issues and ailments. We eventually landed on the perfect pair for me, which happened to be in stock. But I never once felt pressured to settle for something that they had there, as opposed to special ordering. He was even able to provide me with an additional product that specifically helps with one of my physical ailments. It never once felt like a high pressure up-sale, but legitimately something that would benefit me.
Overall it was the best customer service experience I have had in a long time, if not ever. I will definitely be back.
Thank you Cody.
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May 2024 by Carla Holmes
Very nice and very knowledgeable. Great running teams that gives great support
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May 2024 by Jennifer Slaymaker
The first time I went, the employees were all wonderful, and attentive. Bought my first pair of shoes here, fast-forward six months, came back to get a second pair of shoes…complete opposite experience. Rude. I thought she was back getting some shoes and she came back out and was just wondering like she was bored. Never driven so far out of my way to be treated like my business isn’t wanted.
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April 2024 by Jen Miller
I had a fantastic experience. They spent time to look at my running style, provide tips for improvement, and I walked out with a new pair of Altras that I feel great about. I’ve been an avid runner for years, but as my body has changed in middle age it was time for an honest reassessment and I was provide that insight. I have some areas of focus and good shoes as a solid strategy for improving my training.
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April 2024 by Aj Norton
I went in to replace my shoes I wear at work to walk 5-10 miles. I was greeted by Cody "hopefully with a C" and asked multiple questions about what I did, if I had any discomfort currently tons more I am forgetting. He went back and brought multiple shoes for me to try on. After a quick walk in 4 shoes we landed on the right one. Overall had a great experience and will return for any of my shoe needs.
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February 2024 by Josh Viar
Very knowledgeable and staff spent time with me getting me in the right shoes for me. Having previous injuries that affect arch, gate etc, this was great.
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February 2024 by Kenneth Jones
Just dropping delivery. It's smells nice in there. I love new shoe smells
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February 2024 by Brant C.
My fourteen year old daughter and I came to a Thursday evening run, this particular evening they were letting the runners test the Craft shoe. Shelby wanted you to take part. I didn't plan on running, so I had to change, and Kathy waited for us, as everyone else went ahead. Kathy took her time running at Shelbys pace and chatting it up with Shelby and I both. Shelby went out a little too far, due to this she had to stop a few times on the way back. Kathy was so kind and patient, taking time to show Shelby how to stretch out the areas that were bothering her, and advised her how to properly maintenance moving forward. We will be purchasing our future running shoes from RunnersWorld. Service like this is pretty much nonexistent nowadays, the cost is the same as online or close to, except you get to test drive the shoes before purchasing Even if you're not in the market for new shoes, the atmosphere and people are great to run with.
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December 2023 by andy haun
Last weekend I ran the Half & Half Marathon hosted by Runner's World. What a great event. Well run, aid stations and bathroom facilities where needed, and just a great, enthusiastic, caring set of hosts. It isn't a big event in numbers of runners, but outclassed one of the big events that I ran 5 weeks prior in every way
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October 2023 by Victoria Lesco
No customer service. We weren't even greeted when we went in. Small selection.
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October 2023 by Pam Holcomb
LOVE RUNNERS WORLD! I have been a faithful customer for going on 28 years. This is the ONLY place I buy my running and walking shoes and socks. And they are dog friendly! I will never shop anywhere else.
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October 2023 by Laura DeWoody
If you’re in the market for some new running -or walking!- shoes, go see Barbara or Kathy at Runners World on Brookside!! I was having some hip pain after running and these ladies showed me some stretches and some strengthening moves to do to help. Then Barbara fitted me in several different shoes, had me jog in each one so she could see how they adjusted my stride, and she helped me pick out the best pair for me ❤️ And the prices were honestly way better than other running stores I’ve been in!
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October 2023 by Nicole VonAlven
RunnersWorld Tulsa is simply the best! I did the Urban Adventure Marathon today, and I just can’t say enough wonderful things about this store, the employees, the Tulsa running community, and the race volunteers! Amazing! Stop by and check them out- you’ll be glad you did!!
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October 2023 by Mitzi Blanchard
We are a running family for years and ONLY buy our shoes at RunnersWorld Tulsa! They are the BEST and very helpful/knowledgeable - 100% Recommend. When buying shoes for multiple runners; multiple times in a year - it matters!
