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March 2024 by Sue Dodd
Went to Sally's at 15th and yale on a Sunday it was the worst customer service ever.walked in she was just standing there arranging straighteners on the table never a word . Found the shampoo I was looking for her comment was she didn't like that shampoo ,ok didn't ask you. Did ask her what she would recommend her comment was. "Anything on the shelf. That is not what you just said. Very rude. Wil never go back to that store.
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November 2023 by Scott Perkins
Really should adjust store hours on google so people don’t waste their time coming out here for you to be closed till ten
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March 2023 by Jacki Lechner
Friendly helpful staff. Affordable. Convenient. They've changed the stores around offering fewer products, especially old reliable items that have been discontinued.
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May 2022 by Carl
The woman working today (5/27/22) absolutely helped me find what I needed and was very nice. A great experience I wasn't expecting while grabbing hair dye. SHe was very knowledgeable. Good store, good workers.
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March 2022 by J R
Awesome place... never had an bad experience here. They do have issues keeping my colors in stock, but they do all they can to help me out with it. Customer Service is on point. Had a personal showing on how an item worked. Employee grabbed her hair tie from her purse and gave us a demonstration of how the item works. Grade A sale pitch!
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February 2022 by Shari Goudeau
Spent $70 on hair dye and wasn’t even told it needed developer washed it out and my hair came out the same color. I recommend not going here waste my money and ruined my birthday weekend!
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February 2022 by Siyah Toro
Tracey was SUPER helpful !♡♡♡ thanks for all your help!
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November 2021 by Claire Fey
Very helpful great employees
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October 2021 by Lacey Huerta
Still low on some of their products but getting better.
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September 2021 by Joyce R.
I'm giving a two instead of one because checker #2 was really nice. Aestheticians of sorts often ask "Well, have you been to Sally Beauty." That's why I've been there infrequently. I've never found it to be an uplifting experience but a few Saturdays ago was inexcusable. I had a product to return. I walked in and since it was Saturday it (looked, because it's so small) was busier than during the week. There were two checkers. Both were busy. The one to my left was dealing with a mom, child & baby. I got behind the customer in the other lane. After waiting in line, I was up next. I barely stepped up to the counter and the girl held up her phone and stated she had a call! Stunned, I looked at them both and said "Where do you want me to stand." I mean, I was up next. By now the mom & kids were packing up to go. While I stood there in limbo with my jaw was still hanging open, checker #2 said "I'll take you". And the rest of the transaction went rather well. She was actually nice. I've been wanting to take the time to post this, hoping the manager would read it. "I HAVE A PHONE CALL". At *any* time is unacceptable, but on a busy weekend? With people standing in line awaiting service? Oh, I just saw the other reviews for this place. never mind. No one cares.
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June 2021 by Sonja Large
Very helpful staff! She was a professional hair stylist so gave me great tips on how to do ombre on my own.
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June 2021 by Heather Davies-DeVoe
Friendly staff, nice and clean. The wide aisles are nice.
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April 2021 by Pamela Braswell
I went to the store for a refund and the Manager Tracy was amazing and courteous and so polite. She had a lot going on and she still made me feel important!
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April 2021 by Kristin Yarborough
Love this sallys. It's big so they have alot of stuff. The staff was super friendly and helpful.
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April 2021 by Misty Haviland
This location by far exceeds all the others in terms of customer service!! They are always so helpful!!
