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February 2024 by Brian Wiley
Ordered product 1 week ago. I have no updated info on shipping or my purchase, my emails have gone unanswered, and phone messages have not been responded to as of yet.Update: I have been contacted and the order is being reviewed. Pending update.Update: Order is being refunded, a care package is going to be sent for the inconvenience,Customer service is amazing, they have gone out of their way to correct an error.
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February 2024 by Daryl Collins
This place is excellent I went on a hunt to find a brand of wraps because in my area they don’t get them and to my surprise they were on sale on the website !!! Had a lil mix up with products that were shipped but Andre called me and made sure I got taken care of asap…I will continue to shop here and appreciate the great customers service. ??
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February 2024 by Camden Inman
Customer service is the best of the best. These guys are awesome.
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January 2024 by Jasmine Baker
I appreciate the care that went into packaging my order, ensuring it arrived in perfect condition. Your attention to detail and commitment to customer satisfaction truly stand out.thanks Asad
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January 2024 by Dustin Edgerly
I ordered the nectar collector a month ago haven't received anything besides a confirmation that I ordered it can't get a hold of anybody sent three emails to him called him a dozen times nothing worst customer service ever you won't get your product don't use this company
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January 2024 by Mindy Holler
My online order was having problems but the called right away and helped me They are an awesome company! I will always order from them
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January 2024 by Kevin Lee
Ordered different products from them and got great service each time. Recently had a problem with a product and Andre took great care of it. Highly recommend them. Thanks again for super service.
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January 2024 by Leroy Posey
Excellent customer service, and very helpful. Great folks!
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January 2024 by Alex Jae
I didn't receive part of my order and the buisness WILL NOT ANSWER. I've texted and emailed twice. If you're into getting your money stolen, order from Sooner ?
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January 2024 by Ashley Mcgill
excellent customer service. I messed up the address and the package was sent back, they called and sent out a new one as soon as I got off the phone with them! Hit up Andre for all your needs!
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January 2024 by Tina Brown
I ordered a glass rig and when it showed up the box was damaged and as a result the base of the piece was cracked. I contacted sooner distributor and Andre' resolved the issue promptly and beyond my expectations. Great customer service and Products. Thank you
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December 2023 by Sean Teehan
These guys are the best! Top notch customer service, super fast and accurate deliveries, and not to mention the amazing prices! Give these guys a try, you will not be disappointed!
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December 2023 by K Burtchett
I got shipped a product in that the manufacturer put in the wrong box. Sooner made it right and went out of their way to make it right even with a holiday approaching. Their concern for the customers is the real deal.
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November 2023 by matthew metzger
Absolutely great! My first order everything was there and was good but I purchased another order never got it. But they made it easy for me to get a hold of the owner and he's a great person and a wonderful help. they sent out a replacement.
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September 2023 by Madison Evrard
Seems like a really good company, ordered a yocan orbit from here and got it within 4 days being in a different state. However I believe something happened in shipping since it was during the heat wave in the midwest, tried to blow up in my face randomly earlier today.Edit: they reached out to me and offered a refund or replacement and asked if there was anything else they could do to help resolve the issue. Great company with good customer support
