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October 2023 by Kymber Thomas
I have purchased multiple times from this company and have always been pleased with the quality of jewelry I get. I love to personalize the pieces I order, giving them the uniqueness that separates them from other pieces. I recently purchased the vintage locket necklace as a gift for a friend, and I was surprised at how beautifully done it was. She absolutely loves it and wears it everyday. I would without hesitation buy this piece, or any other piece of jewelry from this company again! Highly recommended!
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October 2023 by Andrew Stoy
Recommend to all. High quality and STUNNING jewelry and great staff. I was served by Niesha who is AMAZING, she went out of her way to make my experience at Vintage Pearl exceptional.She spent hours and I mean multiple hours helping me pick out the best jewelry for my loved ones.As someone who doesn’t wear jewelry I had no idea what to do but Niesha did. I got over $600 worth of beautiful jewelry and I can still say to this day that not only does everyone love the authentic pearls and stunning gold Jewelry but also that without Niesha helping me I would have been so lost and would have just been overwhelmed in the buying experience.Thank you all! You carry the love of God in the atmosphere and in the jewelry. Bless you all. I will definitely be back and recommend to anyone looking for high quality jewelry.
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March 2023 by Marcus Burks
The store was very organized and the associate Stephanie was very kind helpful and knowledgeable.Update: I received the item within a few days and it had now been given as a gift and they loved it. Very good quality and service.
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March 2023 by Google user
The store was very organized and the associate Stephanie was very kind helpful and knowledgeable. Update: I received the item within a few days and it had now been given as a gift and they loved it. Very good quality and service.
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December 2022 by D T.
Though I love the look of all my pieces, I have now had THREE chains break right at the same spot by the clasp. I notice that they now upcharge for a one year warranty, something that wasn't offered when I made these purchases. That leads me to believe these issues are known and they no longer stand behind their product.
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December 2022 by Julie Knapp
I purchased a birth stone necklace for my mother-in-law for Christmas with all of her grandchildren's birth stones and she is going to love it! It came beautifully packaged and ready to gift, and so sweetly personalized. Thank you!
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December 2022 by Jordan Geist
My husband ordered me the stacked personalized rings. I received 2 of the 3 rings with tarnish spots on them. After wearing them for less than 10 minutes my finger began to turn green. After a few hours of wear, the gold ring had lost all of its shine and started to turn black. For $60 PER ring (we purchased 3 rings), I was not expecting Walmart quality. Will not be supporting this small business in the future.Side note, the rings are really pretty if you never plan on touching them. But if you are purchasing jewelry to wear, just go to Target.
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December 2022 by Julie Fuller
The Vintage Pearl is wonderful! I had a last minute gift and they personalized it faster than I had hoped. The employees are super nice and helpful!
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June 2022 by Jennifer Kettle
Great place beautiful jewelry it is just way to far to drive out there
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May 2022 by Terry O.
I know the world is crazy right now, but I have ordered 2 items this year and both packages were lost. My items had to be remade. A wee frustrating. I have been waiting on my necklace for 4 weeks now, and it is lost.
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March 2022 by Justin Schrader
Having been married for over 15 years now, I've been a Vintage Pearl customer for much of that time with many orders placed over the years. My wife loves the personal touch that is found in every peace as we as the different themes that are available. Recently I ordered several pieces for my wife and daughter, for Valentine's Day. I decided to forego the free shipping and opted to pay the extra for UPS shipping (in our area they are the best shipper). Well, Valentine's Day came and went with no packages arriving. For the first time ever I called and spoke with customer service - the woman I spoke with was very polite and kind. It turns out that UPS lost our order...3 pieces total. She offered to have the order remade and shipped out to me to replace the lost order...on top of that she refunded my shipping without me asking. Customer Service like this is hard to find...thank you to Vintage Pearl for taking care of my wife and daughter. I will continue to order and support them with my business.
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January 2022 by Shay Patterson
I needed a simple silver chain for a cross necklace. I have always liked the quality at Vintage Pearl. I drove completely out of my way to support a local business in hopes to find a silver chain. They had a few options to show me, but when I went to purchase them told me I had to buy the cross to go with it. Then when I was even willing to buy the cross that I didn’t need, they told me that they would have to order it for me online because it’s a custom item even though nothing was being added to the item. When I asked to buy the display necklace, they told me they couldn’t do that. I’m confused…. Don’t you sell jewelry? I came in there to spend money, but was told no for every option. Not happy with that customer service! I will never go back there or give them my business.
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November 2021 by Ashley Weyland
I came in April of 2021 for a unique present for my mother. The experience was initially great. I was encouraged to enter a drawing. I initially declined as I do not live anywhere close to this store. However, after some encouragement I entered the drawing for a free piece each month for a year. I asked at the time if there were limitations or restrictions and was told there were none. I specifically asked due to the length of drive to get to the store knowing I would not make the drive each month. I was not informed I could utilize the award online. Surprisingly I won and was contacted via telephone and notified of my winning. I again asked if there were any restrictions ie did I have to get a piece each month or would it expire if I did not. Again, I was informed there were no restrictions and it would not expire and I could come at any point to collect. I thought this would make wonderful Christmas presents. I waited to collect as it was my idea for special Christmas presents and to only make the drive once. I was again contacted at the beginning of November 2021 by a new employee and reminded of my winning. I spoke with this person and again asked if there were restrictions and if I needed to come in immediately. I was again told for the third time there were no restrictions and it did not expire. I advised I would be in around Thanksgiving when I had some days off. They said great. I arrived on Saturday after Thanksgiving to collect my pieces and was now informed that oh there were in fact restrictions (after being told three times there were none) and one must collect a necklace each month or it expired. I was than informed that because I waited, regardless of my previous three conversations, I could not collect my winning and May-September had expired and I was only eligible for last month and this month. While I appreciate the winning and the two free pieces I am incredibly dissatisfied at the confusion regarding the no restrictions/restrictions all of a sudden appearing. I clearly would have exercised my options differently. I would not suggest entering a drawing here as the rules will change. I now have to go back to the drawing board for Christmas items I thought were covered. I will be finishing out my award by picking something online and will not be making the trek again.
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November 2021 by Laurie Francis
I love the variety of designs and colors available. I’m fortunate that I can shop in store and they are very helpful and patient. I’ve been able to go back and get the same charm each time I have been blessed with a new grandchild.
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November 2021 by Julia Calcut
Some of the most beautiful and unique jewelry you will find! Quality is great! And the costumer service is wonderful!