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February 2024 by Christine Linder
The young lady that helped us was very professional and efficient. She had us in and out quickly so we could get to work moving. The return process was quick and painless. I would us this location again if the need arises.
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January 2024 by Greg Morris
Everything was great. I appreciate how easy the process was, will be coming back again.
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January 2024 by Ronnie Cox
Great experience good customer service
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December 2023 by Eric Baker
Rude, unknowledgeable, classless.
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November 2023 by Marne Gibbs
First off, I was sent a text message confirming my equipment would be at 3304 W 61st St, Tulsa OK on Wednesday at 5:43 pm.When I got there, there was no equipment, I was told to go to 6105 S Peoria by U-haul dispatch. The guy at this location was not a friendly person at all. When I asked for my $50.00 equipment guarantee, the told me that I needed to speak with the clerk at the other location (which is not even a U-haul location) When I got in the U-haul to leave there was a check engine light on?!?!?!?! The same not so friendly guy came and cleared it, of course during my move, it came back on.Not to mention during the initial set up, the U-haul app would not allow us to add my drivers license from my cell phone, so the clerk took a picture of the front and back of my drivers license on her cell phone to upload it. This was a little disturbing also!
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November 2023 by Joyce Gibbs
Hey everyone use this U-Haul at 61st and Peoria it is a super friendly guy work there customer service I will be back
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October 2023 by Paul Schwaninger
ASHLEE D WAS VERY HELPFUL VERY EASY TO WORK WITH AND SUPER EASY ON THE EYES
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September 2023 by Kyler Hall
I rent from Uhaul all the time. Several times a month. The only guy here rudely refused to rent me a trailer because my tags "were out of date". Not true, and I have to drive across town to rent the trailer I need somewhere else, wasting me and my guys' time. The Uhaul rep was obviously in a bad mood and understaffed. Never renting at this location again. Going to file a complaint with corporate.
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September 2023 by David Hall
They did not have an handcarts available which was frustrating. Was given the wrong truck and had to come back. They sorted it out though quickly and respectfully. Staff was friendly and helpful otherwise, easy to pick up from and truck was clean and nice.
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September 2023 by BigBratt Lashay
Most nasty place I ever been to seen multiple Cockroaches in the front office on top of the rude lady who works up front in the front office I waited a whole hour for her to be done with a Customer ahead of me she had the nerve to tell me that they’re closed and she’s not opening any doors for me to get my things when I only had the end of the day to get my stuff or I couldn’t get it she was very rude and very disrespectful and then threatened to put me out the building Physically told A man to physically touch me put his hands on me as a woman with two children to put me out the building I didn’t say anything rude to her she lazy didn’t want to help anybody else for the day…they don’t have any air in the front office that’s why she’s mad she didn’t have to take it out on me though and I will be suing and calling corporate south peoria U-Haul is the worst place I’ve ever been to in my life and I will be getting a full refund with all my money back very soon
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July 2023 by Michelle R.
God awful place. Uhaul as a company is horrible. They have hidden fees, nobody communicates the same information and when they get called out they always say "our hands are tied, it's in the contract." Peoria Plaza, well most of the employees are pleasant, the general manager, Mark, is not great. He is extremely rude, inconsiderate, and only responds with "it's in the contract." If all the storage places weren't full around my area, I would be moving my stuff out. This company is awful, just awful. Spend the extra money to get PODS or any other company because after all the bull you go through you end up paying just as much and most likely more. **This place doesn't even deserve the one star but I dedicate to the lovely employee who play Rubik's cube with my kid, it made his day!
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July 2023 by Steven Worth
Don't go there u less it's dire, the software never works( I've rented 5 truck/ trailer over a 3 week period nd they can't accommodate the times nd support promised. Leading to delays nd missed dead lines. Very unprofessional, there is no support from other parts i.e. phone or on line. Receive very flippant nd cord careless customer support. Yall is trash nd so is your customer service zero outa ten
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July 2023 by Christina Sharp
refuses to get in tough with me and I have contacted corporate over 20 times leaving messages and corporate cannot apparently do anything.I may have lost everything I own because of their lack of professionalism. I am AGAIN on the phone on hold for the 5th day and this time is 24: and counting!
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June 2023 by Tolease “Hitta” Wells-Bramlett
We rented a truck last night for what turned out to be a 33 mile journey when returning the truck in this morning it was checked over and everything and they charged us for 103 miles. We did not drive 103 miles. The lady that checked us out last night didn’t inform us that we needed to take a picture of the odometer so they were able to basically trick us out of money. We will never use U-Haul again from now on we will just rent a truck from somewhere else. The people at this particular location are really ratchet, very ghetto, super unprofessional and need to be drug tested, and frankly.
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June 2023 by William Fox
Everyone at this location are helpful and nice. I wish every business I deal with was like this U-Haul location. In this automated world they are a breath of fresh air!
