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February 2024 by Kassie Jones
Kris M had children in the office either working or distracting her from assisting me properly with my uhaul return. This is not ok with workplace safety, because due to the property liability, employee productivity, and maintaining professional decorum. Not attending to customers due to caretaking for your child during work hours is inappropriate and should be avoided to ensure any emergency situation.
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December 2023 by Jared Whitaker
Kris was a huge help. It was easy and I would use this service again if needed.
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July 2023 by Carri K
Great service - refilled our propane tanks. Unlike Lowe’s, they actually weighed the tanks and filled them completely for a better price.
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June 2023 by CA Hale
I would not go back to that place under no circumstances. There were two people in front of us. The second customer in line needed propane. He stepped outside said he would be back with us in a moment after he completed the customer for the propane, another person/customer come up for propane, instead of him, excusing himself to take care of the next customer in line, which was us inside the building. He continued to stay outside and fill the propane for the customers that kept pulling up in the parking lot, I went outside and questioned him. His concern was I am the only one here I’m doing my best. I kindly explain to him that his best would have been to excuse himself from the customer that drove up and said I will be with you in a moment I have a customer inside for which he did not do……
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July 2022 by K Calvin
We rented a truck to move in to our apartment, but needed a bit more time. We attempted to contact the company multiple times to try and extend for a few hours, but they didn't answer. When we checked their hours online, it said they were already closed, so we decided to keep working. They called us 4 minutes after our original time was up and said we needed to have the truck returned in 15 minutes. We tried telling them we attempted to extend, but they blew it off and still told us to return it. When we called back again they didn't answer. Finally after 3 attempts, someone else picks up and extends our time. When we return the truck, the uhual employee that didn't answer and then demanded we return the truck sees us, locks the door and leaves. The next day we see and extra $60 charge for gas even though the tank was full.
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May 2022 by Le Lowry
Be aware of "hidden" charges. At no time when I went to reserve did she mention the difference between credit card and cash and prepaid card. My son went to pick up and used his ARMY account, not "prepaid." They added extra charges that tripled the original advertised price, not only on the truck rental, but each dolly as well. She explained several times because I didn't understand how $34 95 turned into $120! Didn't even apologize.
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September 2020 by corey fay
No help when I got the truck, when I returned the truck, I purposely left a can of gas in the back to see if ROSIA RAMIREZ would be so kind to say something. She did not. She also tried to charge for driving 25 miles when I literally put 7 dollars worth of gas to get it back to 3/4 tank. I will be calling corporate and using a different and better moving service.
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May 2020 by Tinna Wilson
Rented a uhaul from here and got bedbugs in my new house. Beds had to be thrown out, all stuffed animals, some clothing. Costed us much more than the rental of the truck. All in all, it costed us or $2,500 to rid the bedrooms and buys new clothing and beds. That's how we knew it was the U haul. The old owners had none , we definitely had none be we used that truck. We figured it out after both homes never had bedbugs, and all of a sudden after using their truck we had them inly on things that were in the truck.Rent at ur own risk.
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August 2019 by Tinna's Vlogs13
Rented a uhaul from here and got bedbugs in my new house. Beds had to be thrown out, all stuffed animals, some clothing. Costed us much more than the rental of the truck. All in all, it costed us or $2,500 to rid the bedrooms and buys new clothing and beds. That's how we knew it was the U haul. The old owners had none , we definitely had none be we used that truck. We figured it out after both homes never had bedbugs, and all of a sudden after using their truck we had them inly on things that were in the truck. Rent at ur own risk.
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May 2019 by Tinna Mari Wilson
Rented a uhaul from here and got bedbugs in my new house. Beds had to be thrown out, all stuffed animals, some clothing. Costed us much more than the rental of the truck. All in all, it costed us or $2,500 to rid the bedrooms and buys new clothing and beds. That's how we knew it was the U haul. The old owners had none , we definitely had none be we used that truck. We figured it out after both homes never had bedbugs, and all of a sudden after using their truck we had them inly on things that were in the truck.
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May 2019 by Jerry V
Sharon is SUPERWOMAN!!! You will find out when you meet her. She is very super helpful, super nice, super professional, super awesome!!! 10 stars :)
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March 2019 by Miami Leo
In and out
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December 2017 by Luke James
Owner was very helpful, very friendly. Easily recommended.
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December 2017 by Barry Harrell
Awesome Service And Truck Rental In Emergency Time...Smooth Moving Process...Thanks
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November 2017 by Robert Worner
Great customer service and experience. They worked hard to get me what I needed and continued to work witb me thoughout my move. Made sure I was able to get it all done. Very grateful to this location.