-
September 2023 by Virgil Allen
First time I been there. Sent there by a boss and didn’t know anything. And they patiently worked it out. They were really professional.
-
August 2023 by James Norton
I went there to get a battery for my 2017 Ford fusion SE hybrid went in there and got my battery paid for and got out they have just about anything you need for a Ford vehicle
-
March 2023 by Fae Fire
Went there to pickup parts and the lady at the front desk got upset, took my pen, I informed her it was my pen and she threw it at me
-
February 2023 by cjstarkey
Only gets 2 stars because I still got what I needed but service is not the best and they often treat customers like a burden. If you don't like your job it's time for a career change. Another customer literally asked me, "Is it always like this?"
-
January 2023 by David Sutterfield
Once you get a dedicated parts person, they really take care of you. I recently put a new engine in my truck and my rep was quick to answer/ respond to my questions and give me detailed breakdowns for the entire duration of the job.
-
November 2022 by Maria Casillas
Excellent customer service, i love calling them for OEM parts instead of dealerships there always super nice and great prices! Rhonda has always helped me out for the past 4 years shes the best!!!
-
October 2022 by Melissa Hamer
Highly recommend... Milton has always provided excellent customer service from beginning of the order and seeing it all the way through the process to our core credit. Any issues we have ever encountered (parts warranty, sales tax issues, etc...) Milton was quick to remedy. His customer service is top notch, I know I can always count on Milton to take care of our needs here at Fleet Service.
-
October 2022 by Anthony Ballone
Team members are friendly and knowledgeable from counter attendants to sales personnel. Rhonda Henley is dedicated to her customers and always goes the extra mile in locating parts if the warehouse does not have it. United Ford Parts is much more personable and experienced than standard parts stores or dealerships. I will continue to purchase parts from United Ford Parts and Rhonda.
-
October 2022 by Leigh Brownell
I work for an auto repair shop and when I first started I dreaded having to order Ford parts. Hard to get a hold of my rep and 50/50 chance we’d get a call back let alone the part. Come to find out Rhonda Amethyst had been our rep before I started working there but she had too many accounts and we were transferred to another rep. After calling a supervisor we were transferred back to Rhonda. She and David have made our lives so much easier !! Great customer service and knowledge to help track down correct parts when I’m not certain. To top it all off … she has an awesome personality even when I’m certain she’s had a rough day dealing with crummy humans. Wish all companies had people like Rhonda to help customers.
-
October 2022 by Josh Higgins
Milton has been top notch in dealing with all our shops needs. He is very fast to respond and resolve any issues that may arise in day to day operations. Superior service with a can do attitude!!
-
October 2022 by Stephen Young
Milton Villanueva is awesome! When I work with United Ford I deal with Milton, his professionalism and knowledge is top notch! Milton will go above and beyond for my business anytime we need something to make sure that we are able to keep our work flowing.
-
October 2022 by Ed Ables
I use United Ford at least once a week great customer service Rhonda always is helpful and goes above and beyond to help.Plus the stock a huge amount of Ford parts.Almost always have what I need in stock.
-
October 2022 by Performance Repair
Jeff almost always pulls the rabbit out of the hat and locates hard to find parts for me! Milton and TJ are helpful too when Jeff is out. Kelly and Courtney are both always very courteous and professional to deal with. Rusty seems to care and appreciate our business. All in all, very thankful to have a parts supply team available for me to help us take care of customers!Sincerely,Randy Wagnon Jr.
-
October 2022 by Cody Lusby
Our company has been using United Ford for many, many years and have always had a good experience. They are able to quickly locate parts, prices and are very professional.
-
October 2022 by Vail's Automotive
United Ford has been Vail's Automotive's first choice for Ford parts since 2004. Our representative Milton is always a pleasure to work with and we look forward to our continued business. They always go above and beyond to meet our needs.
