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March 2024 by Nick Fernandez
Top tier professionalism and customer service.
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March 2024 by Trish Hunnicutt
I was over charged for a box of cookies to my son in stillwater oklahoma. She charged me for 6 lbs of weight and it actually weighed 3.7. She offered me $68 for over night. UPS usually ships ground in OK in one day for significantly less. I was given 3 day select. Total cost was $43.21. Will not use this store again. This was employee 138031. I will be writing a google review as well
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February 2024 by Dee Hale
Bad business!! This location is trash!! I had to buy something to send an item back to Amazon!!! Don't go here to send ANYTHING back to Amazon!! Very bad business and customer service. Save your time and money and go somewhere else!!! Shame on UPS!!
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January 2024 by Good Prevails
Nothing but a bunch of miscreants. They clearly don't care about the impression they make as a business. They held a party at the hotel we were staying in. They weren't supposed to have music, but they did, and they played it extremely loud for hours. Many guests at the hotel complained, even from the top floor - that's how loud it was. And they knew it. They continued to be very loud despite requests for them to be considerate toward the hotel guests. They just didn't care. I've seen the poor reviews of this group. Maybe if they would get off whatever substance they're using and spend less time partying, they could do their jobs better. They are extremely rude and selfish. I will no longer do business with them.
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January 2024 by Doug Hester
Friendly and professional staff
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December 2023 by Betsy Perry
UPS woman was nice and efficient despite the store being very busy.
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December 2023 by Jeff Frink
I’ve had a mailbox rental here for 15 years. The staff is the way I remember things being the norm a couple decades ago. Personal and friendly and always helpful. Thank you for your services!
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April 2023 by hope pryor
I love going here for all my shipping needs. The staff is always super sweet and helpful and I always get out quickly.
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March 2023 by Lynn Savort
There were two people in front of me and I waited 30 minutes, but never got waited on.
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February 2023 by Debra P.
Really nice people and have always been helpful, I'm immune compromised and appreciate them coming to help me lift heavy boxes
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August 2022 by Frank McDonald
Store attendant, who happened to be working alone day, was very helpful and patient tracking down a package we had shipped to their store. Phone was ringing and other customers, but she was acted very professionally and courteous. Great customer service.
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June 2022 by Abra Coleman
The Manager - Sebastian was not helpful. I went to the store today to return a vacuum cleaner from Amazon. I had the labels printed and the vacuum cleaner in the original, manufacturer’s packaging. Sebastian told me to get my phone to show me where it says it needs to be packaged differently to accept/ship the item back to Amazon. So- I pulled up the instructions for returning the item and it told me that Amazon words things poorly and he interprets the instructions differently. The instructions say to mail the item in the manufacturers packaging if it’s available and if unavailable— return in a different box. Sebastian told me the manufacturers box is the Amazon box. He said he can’t mail it in the Manufacturer’s box because the box will be damaged in the mail and then Amazon won’t give me my money back or be able to resell the item.I immediately called Amazon customer service and they told me it is fine to mail it in the vacuum cleaner box and to perhaps try a different UPS location.When I asked Sebastian to speak with his manager he claimed he was the manager and there was nobody else I could talk to. When I pressed further he said I could call tomorrow to talk to somebody else, which is past the timeframe for me to return my item.
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May 2022 by BA W.
This is my first review ever. I walked into this business and three guys in their late teens/early twenties were playing imaginary swords with each other behind the counter and didn't seem to want my business. I asked a question and one of the guys responded back in a snarky way so I left.
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April 2022 by Zach Kerr
Staff did not know how to effectively operate the store, and had a poor attitude. I would recommend going to any other location than this one. Manager did not know what was going on and provided excuse after excuse.
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January 2022 by Mike Gilstrap
Completely rude, unprofessional and a place I will never visit again. They have the right to ask what is in my package, but I have the right to refuse. I answered not hazardous, not illegal, etc and he kept pushing.
