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November 2023 by Gayle Gregory
can never get thru to pharmacy w/o long wait!! Need arefill line!a "re
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October 2023 by James F.
Seems like all the pharmacies now the Walgreens that are supposed to be open till 10:00 or not open till 10:00 they're all closing hours early just the other day 21st and Utica didn't open it all because they didn't have a pharmacist it's a real hindrance whenever you have your medication sent to a pharmacy where there is no pharmacist and you have to have it that day seems like they're going out of business yikes
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October 2023 by Katy Corn
This pharmacy has gone down hill in the last year. I received a text and voice mail message that my prescription is ready. I get there to pick up, it is not ready. This is the 2nd time this has happened. If you can fill your prescriptions elsewhere, do. I will be using a different pharmacy after the debacle today.
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October 2023 by Brendan Henson
Took an hour to get medicine. One guy left for lunch and came back and we still didn't get our Medicine. Awful.
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July 2023 by M.
I like it love me it says good script
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June 2023 by Shayla Cooper
The worst customer service I have ever encountered! The front cashier, his name starts with a D and he wears glasses, is SO RUDE. I’ve gone into this location twice and both times had a problem with him. When I was checking out, there was an issue with the digital coupons so I asked him to call a manager and he said “I don’t know what to tell you. I can’t help you and I’m not calling anyone else too.” Then he refused to load money onto my cash app account.
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January 2023 by Janette Ferryall
Don't plan on receiving your prescription the same day. If there is any delays they do not communicate this to you. It's faster to drive to the pharmacy and wait in line than to call them. I had a 20 pill prescription sent over before noon. No updates so waited in line and found out 30 minutes before closing they were too backed up to fill it tonight. Asked to transfer to a 24 hour location. Checked and they didn't and still had a hold on it! If corporate reads this I don't need a call but to communicate to those who need medication times. If you can't handle the volume cancel your contract with BCBS as this is the only reason I use Walgreens.
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January 2023 by Ruben Castillo
Customer service is terrible. They need training bad. They wear street clothes so you wouldn't know if they even work in the pharmacy. They treat you like your inconvenienving them. Stay far away and try reasors.
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December 2022 by Barbara C.
Seems like they've addressed their problems. They've been very helpful and friendly and in a good mood for quite a while now. They have plenty of employees. They open a second register quickly. They all get along. Don't need the pharmacy much, but they've been fine. They don't have long pharmacy hours anymore, so you want to check on those. They have a drive-through.
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November 2022 by Jonah Young
I waited on hold for an hour and a half to find out if my diabetic medication was ready to be picked up. This is after being told that my medication would be ready to be picked up on Sunday. Haha jokes on me their pharmacy is closed on Sunday. We're up there and talk to the pharmacist on duty. She was about as helpful as a wet paper bag and about as smart as one. The phone does not even ring in the back pharmacy area. I proved that what I called the phone right in front of her. She is a dishonest not intelligent woman. I guess they give pharmacists licenses out in cracker Jack boxes now
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November 2022 by Beth DeWeese
The drive thru pharmacy had the worst customer service I've ever experienced at a Walgreens. Needs to be taught they should be the ones thanking customers not the other way around. I'll be picking a different Walgreens next time.
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November 2022 by Shelbey Evans
Terrible customer service... Don't use the Walgreens Pharmacy at 31st and Sheridan. I was supposed to have my perception ready yesterday came in today . They told me you're prescription will be ready in 10 minutes then when I came back in 8 minutes they told me i have to wait an hour while they take lunch even though I waited in line for 2 minutes. Definitely switching locations!!!
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June 2022 by Maggee Ainesworth
I just left from this Walgreens and the employees had the best attitudes they were friendly and helpful the best service the best Walgreens definitely going to be my main Walgreens location
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March 2022 by Mike A.
The people working in the pharmacy are rude and act like they hate their jobs. And Slow the 31st Sheridan store is terrible
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March 2022 by Name N.
If I could give zero stars I would don't bother with this Walgreens the people here are morons. I just called to check on my antibiotics that my doctor prescribed and the guy who answered the phone told me that it takes time for the prescription to get through the firewall. Wtf...?!?!? Two weeks ago when I had to get my medicine the woman told me to try back the next day when I went to the Walgreens the pharmacy was closed the whole day. there's no way in hell they didn't know that the pharmacy was gonna be closed that day. why the hell would you tell me to come back when you knew you were having off that day... scumbags. Also last month they told me my doctor did not send a prescription. I called my doctor and she read the send request to me and said "yea, that Walgreens is the worst in town" my doctor said that. Just invest in a good funeral plot and a coffin if you go to this Walgreens because that's basically what you're going to need if you are waiting on medication that keeps you alive.