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November 2023 by Marcia
Thank so much for the quick fix and at no cost.
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October 2023 by Sebastian Finley
Took my computer in for not turning on, they said they fixed it. I took it home and turned it on and still nothing… I fixed it my self and asked for a refund and they said we don’t do refunds. Sadly I’m out of luck but please take your business elsewhere!!
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October 2023 by Barbara Neal
Ask them what year the computer was built they are trying to sell you!! I tried to get my computer serviced at this store but instead they tried to sell me a OLD USED computer for $800. When I told him it looked old he googled the date it was built (because they hide that part in the store) and said it was from 2018. I declined to buy it and asked for them to service my computer instead because buying a 5 year old computer for $800 seems like an 11th street car lot price. They were going to charge me $300 to add memory to mine instead. The next morning I called to check on it and they said it would be 2 or 3 more business days before they are even done. No sense of urgency to help customers even though I told them this was a rush. Don't even call before you goand expect them to remember you because they don't care and you will get a different story anyway depending on who you talk to. At this point I can't trust anyone at this store to help me. Picked my computer back up and will plan to buy a brand NEW computer. Done trying to get someone to help!!
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October 2023 by Mark Mcnulty
i took my computer in to have tech's look at it, computer would not start up. told them it may be a wrong connection to motherboard from power supply, i was going to drop it off and figured it would be a few days to a week,the guy working the counter told me to wait for a minute and he would check it out he took computer to the backroom and came back about 10 minutes later and told me one of the connections to the motherboard was connected wrong and told me i didnt owe him anything. great staff and always very helpful. thank you guys . would recommend them highly.
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October 2023 by Karen Kelly
I always go to Wholesale because they are the most helpful, honest and the best bargain anywhere. Recommend highly!
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June 2023 by Jake H.
I went in looking for a few different things one was possibly a 24-pin psu, all they had second hand was Old Dell psu's that they were selling for $50 that's ridiculous. They also did not have a very typical adapter for building computers additionally I heard them telling a woman who was looking to buy a gaming laptop incorrect information to try to get her to buy the more expensive laptop. this is my first experience in their store and it will be my last. I don't know that I'd advise people to shop there unless there's absolutely nowhere else to get a new power supply if you absolutely have to have it same day but aside from that specific instance or the ram that sell they have their 120 mm fans are all priced at $15.99 (you can get a 5 pack of artic fans for 25 online) everything in there was very high price over typical retail.
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May 2023 by PreacherMane
Terrible experience all around! The communication is terrible there people are quoting you different times for repair and if you dont keep up with whats the status of it no one will. Sent my laptop to be repaired and frankly I felt like I was blown off and not cared about at all and had to pull teeth to get answers and progress and for all the mix ups and miscommunications for them not to be even able to really repair the laptop. Dont know who dropped the ball or if it was intentional but very disappointed on all fronts.
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March 2023 by Claire Caldwell
Poor CommunicationCommunication needs to be better.At least the conpany did what they were supposed to do. I dropped off my computer 2 weeks ago to have it looked at. I said that my computer freezes and shuts off and i got a notification that my battery is not healthy. When I went to have my computer looked at, They had me pay 45$ for a new battery and had me sign a document. They told me they would call me in a few days and follow up. Days pass by into a week and nobody calls me back. I call them back after 1 week and they tell me my computer still isnt ready and they did not tell me 1 week in before i come to pick it up that I need to be charged an extra 91$ for software cleanup. I dont find this out until my computer is ready for pickup.They are supposed to call back and discuss diagnostics before pick up but they dont live up to that promise.I dont know if i want to come back for computer repair again.Im giving 3 stars and not 2 or 1 because Im glad I got my computer back to me in working order with a 30 day warrenty.
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February 2023 by -kl90u- :D
Had an issue with my PC, bad power supply, only $49 for them to check it out and $79 for a new power supply. Great customer service and really nice people. I would recommend this computer store to anyone. They seem real professional and knowledgeable. I will be coming back to this computer store for any of my computer needs.
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January 2023 by Chao Zhang
Recommended by a friend, I want to DIY a computer. The staff helped me check the price and said that they would give me a quote in the evening or the next day. I waited for 3 days and they didn’t email me. I called and they said it was about $3500, and they are still waiting The most favorable price has not been given any news to customers until today. Do you feel that I don’t feel like buying a computer? What does it look like? But it was recommended by a friend, I waited 21 days for a good offer from you, and you didn't get any reply，I got the same spec from other places, but thank you guys for letting me know that the customer isn't that important.
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January 2023 by Donna Fabian
Had an issue with Office 365 on a new Samsung Galaxy notebook. I was panicking because I lost my job and could not get the office 365 to let me update my Resume. I went in this morning and Trevon showed me another way to bypass the problem by using Google Documents. He fixed all my concerns. I cannot speak highly enough of his expertise, professionalism and kindness. THANK YOU AGAIN TREVON. YOU ROCK!
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January 2023 by Mike T
Extremely unprofessional! Two of the three stores have no customer service skills! Ryan whoever that is pretty much yelled at me over the phone. Prices are so terrible! If I could give 0 stars I would. I will never do business with this company again.
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December 2022 by Eric W
They really pulled my acorns out of the fire. We were needing some parts for my kid's PC the day after Xmas and they not only had it in stock, but a very reasonable price to boot.Definitely recommend popping in and having a look.
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December 2022 by Austin Sleeper
Service was good, knowledgeable staff. I expected more in the store than refurbished PCs, cheap peripherals, and entry level parts. The pre-built gaming PCs were all along the lines of budget.
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November 2022 by Robbie Hollingsworth
So i guess leaving a review here is not allowed to show a complaint. And by the way it was a bad memory stick that was the problem, next time i will take to a company that doesn't treat people this way. Don't worry i will never come back!!! Oh and a unhappy customer tells everyone. Your half truth below is very disturbing for a company like yours. Have gone here off and on for a while. Never had anything negative until now. After taking my desktop 3 different times still does not work. When I asked to return money so I could try elsewhere, I was told they put work into it, so no. Also if you went to the doctor they would not return you money if you die....wth? Completely different situations. Only offered to credit me on a new computer when I suggested it. Customer service is the key. Will not return here and will not recommend.
