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December 2024 by Philip Bradshaw
Very nice and friendly employees. Definitely will be back.
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October 2024 by mary irish
There are not enough words to describe how great Thomas collision center is! I have taken my car to them twice and they did a fantastic job both times. Kerri and Keith went above and beyond this time to get my vehicle taken care of. From the time I dropped it off and picked it up they handled everything and kept me updated on what was happening! They are so professional and do excellent work. I could go on forever about them as they are outstanding Thank you so much!!
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October 2024 by Lynne Neveu
You will not find a more professional, kind, knowledgeable team anywhere - from the top down! The attention to detail on my Supe Duty's repairs was incredible, right down to my OSU emblem being carefully removed from the damaged tailgate and placed on the new one (and much straighter than I had done). There was significant stress and back-and-forth with the insurance carrier, and I would not have blamed this team if they had thrown up their hands and said they could not do the repairs - but the fought for me more than my insurance did (no shade to the good guy). I am confident in the safety of my truck now, and will never go anywhere else for repairs, small or big. These guys a gem and are truly the type of people and business owners you want to support.
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June 2024 by Jack Easley
I had Thomas Collision paint my new bumper and a few weeks later my new paint job got damaged from hitting something in the road. I came back and Keith told me he’d take care of it for a good price. They called me after a week or two and told me they’d fixed it free of charge. Would recommend
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February 2024 by Jeff Allen
My undercarriage shield was hanging so they fixed it. Was happy to pay but he didn’t charge me. BUT, then I noticed my bumper was split horizontally. I looked and figured I could snap it back. I was unable to do so. I took it back and asked they snap it back. He then said it was like that when it came it, which is not true. He was unprofessional but had it fixed while he huffed and puffed. He seems to want to sale and instead of letting work come to him he appeared to cause more issues and lied just to get work. I will not recommend this place to anyone. I think he believes his lies. All he had to do was fix it. But he just kept saying it’ll get worse. It might but that’s not the point. Dishonest and unprofessional. Do not waste your time and money.
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February 2024 by Sheri Stanton
5 stars isn't enough! Everyone I spoke to was always professional, friendly and made me feel like I was a Celebrity! Kerri was always smiling and very knowledgeable. Keith was very informative and helped me work through the claim process and he knew what he was doing. Excellent customer service, they do really care about their customers. They kept me informed of the process and stood by everything they told me. The lobby was clean, well maintained and welcoming. The work on my vehicle was beyond exceptional, and my Explorer looks good as new. I am soo glad I made the choice to go to Thomas Collision Center! I highly recommend!!
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February 2024 by Sheri S.
5 stars isn't enough! Everyone I spoke to was always professional, friendly and made me feel like I was a Celebrity! Kerri was always smiling and very knowledgeable. Keith was very informative and helped me work through the claim process and he knew what he was doing. Excellent customer service, they do really care about their customers. They kept me informed of the process and stood by everything they told me. The lobby was clean, well maintained and welcoming. The work on my vehicle was beyond exceptional, and my Explorer looks good as new. I am soo glad I made the choice to go to Thomas Collision Center! I highly recommend!!
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October 2023 by Abby Brown
I got rear ended in June and a lot of people recommended Thomas Collision Center for the repairs. They did an amazing job! My car looks better than the day I bought it. The customer service is amazing and Karie never made me feel like a bother when I was calling for updates on my car!Service: General repairs & maintenance
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October 2023 by Amanda Chavez
I can’t say enough good things about Thomas Collision. I had originally went with a different body shop until they told me that my vehicle would not be repaired until possibly close to the end of the year and there was just no way I could wait that long. I called and spoke to Kerri and she was honest about when repairs would begin but it was so much faster than the other body shop. She then called me a week later and told me to bring it in and they would start taking it apart. I was so worried about the paint not matching my car (it’s a hard color match after damage) but I just got my car back after maybe 4? weeks and I could not be more pleased! You cannot tell that any damage was done and the color is perfect! Kerri was always so nice on the phone and in person! I will not go to anyone else for repairs although I hope I never have to again. Thank you, thank you, thank you!!!
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September 2023 by Rick Wren
They do great work. I could not find anywhere on the vehicle that would show it had been wrecked. The car looks like it did when I bought it new.. Great work guys..
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September 2023 by Jennifer Bauder
My car was totaled out, but the service I received during that time was extremely helpful. Amazing client care.
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July 2023 by Brenda Imel
They took great care in repairing the hail damage on my grandson's vehicle.
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July 2023 by Josh
The team here is great to work with and the best I have experienced! They quote accurately, they communicate very well, and got my truck in and out quickly. To top it off, they are really good people! Thanks Kerri and team, you all did a fantastic job!
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July 2023 by Sandra Stewart
Both Carrie and Keith went above and beyond to repair the hail damage to our pickup! Great work and their customer service, unlike our insurance company’s, was just stellar! Would definitely recommend!!!!Services: Painting
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May 2023 by Mindy Kitchen
I highly recommend Thomas collision. Their customer service is great and I truly believe they care for their customers. They kept me updated on every step of the process on my Acadia Denali. And they were having to deal with the other persons insurance company, which was a struggle to put it mildly. They were upfront about what they could do for me and they did everything they said they would and I am so grateful to have my car back. Thank you for your great service!There customer waiting area is so appealing.Services: Painting
