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January 2024 by Ken Roberts
They are great with customer service on billing and tech support.Would highly recommend.
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January 2024 by Shelbee Bohuslavicky
This place has gotten ridiculous on prices and the speed sucks in the rural area beware go with cable or cell phone company maybe electric company
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November 2023 by Prestin Letcher
Just straight up terrible support and everything the workers talk in a mumble like they dont care which they dont and the internet speed is the worst thing ever if you use them dont ever expect anything but wasted money. support people on the phone make it way worse
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November 2023 by Samantha Bailey
Goes in and out constantly. I wish there was another option for Internet here. When it works it works great.
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November 2023 by laura smith
Always going out. When it's working it's good but that's not consistent.
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October 2023 by Linda Shaffer
Technician was very courteous and knowledgeable! He fixed the problem and made sure everything was working properly before leaving!
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October 2023 by Shel Ward
They are very rude and very disrespectful they don’t follow the law
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July 2023 by Billie Logan
Would rate it a zero if possible. Can’t ever handle their business in a professional manner. Only a handful of people who work there have a sense or customer service skills. Half of the things you call for they will not help you with. Just absolutely awful to have to deal with.
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July 2023 by Phyllis Craighead
They were super friendly quick and super helpful
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May 2023 by Christina W.
The customer service is HORRIBLE!!!! Their doors are still locked. I suppose they are still using COVID as an excuse to be lazy. They have a monopoly on the market in this area because no one else is here, therefore they can do a lousy job and get away with it. Our bill was $1.38 short and they turned our service off. Who does that???? Seriously?? The internet service goes up and down constantly and we have to reset it at least once a day. I can't wait until other internet providers come in and we have a choice. I hope Cross in Warner goes under.
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May 2023 by Grace Disse
Over priced, bad service, horrible customer service. Definitely do NOT recommend at all! Hughes net is awful but not near as bad as Cross
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March 2023 by Belinda Bowens
The worst internet I have ever had. I have had numerous issues the problem has NEVER been resolved. So over this company.
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February 2023 by David Watts
As I travel the highways & I-#'s, I take for granted the infrastructure of our communication grid. I met a young man this morning heading out to do some fiber optic line work......out with the old, in with the new. I appreciate all of our communication, electric service guys and gals who keep us in the know.
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February 2023 by cathlee king
Our internet was installed during the re-construction of our condo. With all walls open, we gave installer choice of router placement, 1st bedroom near garage, shld not b a problem, our condo is 900 sq'. Never got a strong signal, had to keep computer in kitchen, our phones dropped wifi constantly. Called to have it moved to central location to improve signal. Installer used our thermostat wiring hole for router. Mgr out sick, no $ confirmed, but I have complained previously. Next bill $$ increased. Called in, again no Mgr. Asked if they wanted to trade bills. We had to pay an electrician $250 to replace the thermostat and blown fuse in the heat pump. Damage done by poor work in freezing cold weather!
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February 2023 by Cleo Gawd
Not always straight forward with discounts, but good service
