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October 2022 by James Royall
Very help. Individualized advice by Michelle Brown at north MacArthur branch
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August 2022 by Julia Crane
Although I do not have an account with BANK OF OKLAHOMA I visited this branch because I was needing to exchange a damaged 100 bill. I was greeted by several employees with genuine friendliness and was helped immediately by a very nice young man . I was in and out of the bank in under 5 minutes , GREAT JOB BANK OF OKLAHOMA
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April 2022 by Deborah BHiser
We have many accounts with BOK, even 2 in Colorado. They are consistently helpful, pleasant, and facilitates getting things done. We have no complaints and would encourage anyone to use them for their personal and/or business needs.
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January 2022 by Anne Ball
I would seriously reconsider if you are thinking of refinancing your home though BOK. If you do, just hope that you don't have an insurance claim on your home. We had hail damage and filed a claim with State Farm. They issued us two separate checks, and when we went to BOK to have the checks endorsed, each time it took over an hour. BOK uses a 3rd party company for the endorsement code, and both times this company was not able to 'find' us in their system. With the first check, the BOK employee told us that we didn't have a 'real mortgage' and that's why they weren't able to help us. I still don't even know what that means. The second time, we went through the same scenario, with the 3rd party company saying they couldn't 'find' us, etc. and the BOK employees have no idea how to handle the situation. The service is so bad, I just don't even know how to describe it!
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January 2022 by Jay Johnson
I appreciate the consistency of efficient and friendly service I experience at any branch of Bank of Oklahoma. I’d never visited the MacArthur and Memorial location before, and Mr. McBeth and his colleagues did a great job.
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January 2022 by Mark Jeans
A HUGE thank you to the Customer Service Manager ...and branch manager for their patience and assistance. They were a wealth of information! Thanks again!
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January 2021 by Shannon Edge
Richard, at the N. MacArthur and Memorial location, was quick to answer my question by phone. Then, arriving at his branch just minutes before closing, he already knew what needed to be done once I had arrived to accomplish my banking needs. Great to know another BOK branch with people not only competent to do their job, but also with solid interpersonal skills to understand how I need to achieve my banking goals when time is an issue. Thanks again, Richard! And, thanks BOK!
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January 2021 by David Northcutt
We've never had a bad experience at this location. They are always courteous and very professional. We've been banking with BOK since Sooner Federal was absorbed into their organization
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August 2019 by James W
Their ATM never works
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August 2019 by Jorge Martinez
The best
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May 2019 by Patrick White
I love this branch!!! The entire staff made feel like family..
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April 2019 by Barbarah6 N
My issue with this branch of bok has nothing to do with the employees, but the fact that they aren't even open on Saturdays at all anymore.
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January 2019 by June Fraley
Hardly ever a line. Everyone is friendly and will chat with you. Quick service.
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November 2018 by Belinda Martinez
Had an account with them but closed it because they do debit before credit for end of day transactions which they don't tell you and most other banks are credit before debit. They charge you a fee of 20 or more per transaction.
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August 2018 by Cindylee McCall
The staff at this bank has always been helpful and cheerful.
