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April 2024 by Shavon Howard
So I go in to get my pizza and see the guy with NO GLOVES making someone’s pizza he then wipes his hands on his pants and asks what my order was I told him and he let me know mine was on its way out. I have severe social anxiety so I wasn’t going to say anything and just throw it away when I got home. I stepped outside for a second and let my mom know what I was going to do and she said just go ask for a refund they can’t be mad for how you expect your pizza to be made. So I go back in and POLITELY let him know “not to be rude but may I get a refund” he asks why and I let him know “well I saw you making that pizza when I walked in and noticed you didn’t have gloves on then wiped your hands on your pants” he said he didn’t realize he did that and I let him know it was fine. He handed my receipt back and as I walked out the door he said very loudly “ANYWAYS”. One thing I did not do was be rude or come off as combative in anyway. Based on how the delivery driver looked and said absolutely nothing I could tell this wasn’t his first time being confronted about not wearing gloves. I can only hope for a training refresher on customer service and also cleanliness.
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April 2024 by shawn Holub
Great pizza with retro pricing deals!!!
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April 2024 by Julio Herrera
There are many pizzerias with better flavor
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March 2024 by David Nieto
HORRRIBLE FOOD, SERVICE, DELIVERY; TOOK 2 HOURS FOR ME TO GET 2 PIZZAS AND NOT EVEN GET THE SAUCES I ORDERED AND PAYED FOR.
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March 2024 by Rebecca Acosta
Use to be a bit shady but lately really good food and awesome employees
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February 2024 by Ea L
Manager in N. Macarthur. Okc. Make twice big misstakes in my order. I called to complain to CS my and I was told Distric Manager will call back. Until today still waiting!!! Very dessapointed. What is going on??
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December 2023 by Theresa Dennis
Asked for thin crust. Was told I had to get a larger pizza to get thin crust. Pizza wasn't thin crust. Customer service associates were friendly and pleasant but they got my order wrong.
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November 2023 by Shemi Shandra
From placing my order to delivery, completely flawless and definitely made my day. I called to place an order to surprise my son's class with a pizza party. I truly appreciate how professional and friendly everyone was! Thank You so much ? The delivery driver even called to confirm she was dropping it off at the front office.
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November 2023 by Meo Nguyen
Ordered from this location multiple times. The amount of times our order has been correct is less than the many times it's wrong. From missing sauces to specific order instructions not followed.Called to speak to management with the last order, manager tried to debate it was done incorrectly initially. Was told they would comp the pizzas on my account and naturally no comp seen.Won't be ordering again from this location.Drivers always polite and kind.
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November 2023 by Dustin Larsen
Really respect this establishment. They have always done a great job with our pizza, and genuinely will help you. I appreciate the service this evening. Happy Thanksgiving, and thank you!
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October 2023 by Nick Scurra
I am totally shocked, since John was relieved of his position everything has changed for the worse.I guess they established enough business to not worry about anything that was vs what is.Terrible Pizza Now, obviously I'm not the only person that is disappointed.
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September 2023 by Matthew Acorm
I've had better pizza at a 10.year Olds birthday party tastes incredibly
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August 2023 by Rachel Schiebert
I would choose this outdoors John's over everyone else. Their food is always great Alf the staff are always very friendly.
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June 2023 by Athena Nelson
Received my delivery order and it was not what I had ordered over the phone. Called the store and they said there was nothing they could do because they made what was in their system. So their employees get my order wrong and I have to eat the cost? Terrible customer service.
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June 2023 by Jim Larsen
Ordered online but they never got order when I arrived. Had 6 employees just standing around and none said hello to me for several minutes. They rushed to put pizza together and looked to just throw toppings on the pizza.