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March 2023 by Google user
Would give zero stars if I could. I was relying on the online balance and activity statement to try to use the remainder of funds before closing my account at this bank. Big mistake… it doesn’t update frequently and I got overdrawn. I sent an authorized contact to zero out the account (because I live to far away from a physical location) so it would close… they mislead her into thinking that she had deposited enough (wouldn’t tell her the exact amount but also told her enough to make her think she put enough in.) Then proceeded to continue charging 5 dollars a day in overdraft fees.
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March 2023 by Grace F
Would give zero stars if I could. I was relying on the online balance and activity statement to try to use the remainder of funds before closing my account at this bank. Big mistake… it doesn’t update frequently and I got overdrawn. I sent an authorized contact to zero out the account (because I live to far away from a physical location) so it would close… they mislead her into thinking that she had deposited enough (wouldn’t tell her the exact amount but also told her enough to make her think she put enough in.) Then proceeded to continue charging 5 dollars a day in overdraft fees.
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December 2022 by Ronda Martinez
Worst bank ever. Would not recommend. I personally will be closing my account and moving elsewhere.
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October 2022 by Edward Douglas
Not very knowledgeable concerning trusts. Asked for power of attorney for someone who isdeceased.
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November 2017 by Maggie Tran
People working here are helpful and friendly!
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November 2017 by Hoang Le
They are nice, helpful and friendly
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June 2017 by Bob Doe
Your money is safer under your mattress. They are behind with the times, good luck talking to anyone also.
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February 2017 by Skyler McAnally
Service, hours, online banking, everything Is horrible. Not hard to find a better bank.
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May 2014 by Daniel Farris
Pretty decent bank. They have ridiculously high charges for overdrafts, but you should be okay if you keep your account in order.
