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August 2025 by Carlos De La Cruz
The staff was excellent about keeping my room stocked and clean. They respected the privacy sign. The managers helped with a noise situation above us and communicated in timely manner. They were great to work with and catered to different eating preferences as my family is plant based. We slept well and would definitely stay there again.
My only concern would be the pool and the hot tub. The pool didn't look like it was maintained daily. My wife enjoyed the hot tub but it could've been maintained better as well.
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August 2025 by Justin Taylor
I’ve gotta say this was the worse hotel experience that I’ve ever had. Booked a king suite with a whirlpool tub. Was told that the room was clean and vacant. The toilet had urine dried on the base and a pile of hair next to it. The whirlpool tub had scum built up on it and the jets and faucet shot out black flakes when turned on. The light in the kitchen was hanging loose from the ceiling. The counter in the kitchen had dried food on it and the fridge leaked water all over the floor. Key card needed to be used 2-4x before I could get into my room and the tv displayed no service. There were stains on the hallway carpet and the only ice machine was located on the ground floor. The pool was green and cloudy. Beds were squeaky, everything that could go wrong went wrong. The guest couch was stained with white spots. We generally don’t complain but this was bad. I used my points on this room, apparently the hotel has a towel shortage, per the note on the desk and the elevator had exposed wiring on its control panel. This establishment should not be open and servicing guests. Something needs to change.
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July 2025 by Artur Paytyan
Rooms are decent and clean. Remote control was not working, that's the only issue I can point.
Breakfast I would reate 4.5 out of 5. Overall good place to stay
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July 2025 by Brian Ham
Great hotel and excellent staff. I was there as part of a conference group, so the hotel was busy. They went above and beyond to make our stay as pleasant as possible.
Housekeeping staff was respectful of privacy requests, but also made sure that rooms were fully stocked, linens were taken care of, etc.
Hot breakfast was good, and the staff did their best to accommodate dietary requests (gluten free, no pork, etc.)
A great place to stay if you're in the area!
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July 2025 by Samson Sembeba
I don’t normally do reviews but I just had to share the great experience that I had here. I stayed here for about 10 days. They were very helpful, friendly, and made me feel like I was at home. If you are looking for a place to stay don’t look any further! I love it here every time I come. Thank you best western team for making this the “best” experience! ♥️
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July 2025 by Steve
I've stayed in this hotel a couple of times. It's a pretty nice place. However the most recent time there was a funky smell, like they were covering up smoke or mold or something. Also the hot tub was so dirty that we couldn't see the bottom. This hotel is not alway like this. I would stay there again.
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July 2024 by Frank Salas
Super nice folks! Clean rooms.
Rooms: Super clean
Food & drinks: Good breakfast
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June 2024 by Tony Sterling
Great place to stay with great steakhouse right next door.
Food & drinks: Excellent breakfast with lots of options.
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May 2024 by Amber Treat
I booked a King suite online. Upon arrival I was charged for that room but was given a double queen. I had not entered the room at that time- only opened the door and realized it must have been a mistake. I went back to the front desk letting them know that was not the room I paid for and reserved. The extremely rude and passive attendant said I was not guaranteed that room unless I booked a specific “room number” which made absolutely no sense to me so I asked for an explanation. Which she continued repeated the same statement “you booked a type of room, not a room number”. Once accepting it and just gave up after asking if any other larger rooms were available we went back to the double queen. Upon entering, we counted 4 dead large bugs, an empty cleaning spray bottle on the floor and a filthy kitchenette. Again returning to the desk letting them know the room was unclean, I was ignored for a good 5 minutes then was quite literally tossed a room key to a new room which was the exact room I booked online. Ultimately we did get the room we booked but this encounter for check in was almost 45 minutes of a back and forth compiled with terrible customer service, lies about available rooms, and filthy conditions in the hotel room. We won’t be returning.
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May 2024 by tiger tiger
Room was clean beds were comfortable. Breakfast was great the guy in the kitchen was very helpful and very polite Ricky was his name. Kept things stocked up and clean. Pool was and hot tub was in working condition we all enjoyed the stay.
Walkability: There is a dollar general, convenience store, and a casino all in walking distance of the hotel.
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April 2024 by Wesley Simpson
One of the best stays of ever had. The staff went out of their way to accommodate me. I was there for almost 2 months. Rooms were very clean. Carpet was new. Had a little cook top and full size fridge. King bed. Awesome AC. And the best thing was the humongous whirlpool tub. That was great! Clean workout facility and pool. 5 STARS! DEFINITELY RECOMMEND!
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March 2024 by Margaret Hayes
Best Best Western Plus! The room was better than others I've stayed in recently (5 or 6 in the last few weeks).
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February 2024 by Rick
I work on the road 10 months out of the year. This is got to be the worst ever I was there for 2 weeks and I never could get them to clean my room they keep saying the next the day next but never happened. I would never recommend this location to anybody!!! Worst !!!!
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February 2024 by Patricio Loillet
Excellent price and quality of service.
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February 2024 by Wally Bear
Loved the Continental