Family Dollar is a store with friendly and helpful employees, though there have been frequent employee changes. Customers appreciate the nice staff and convenient location close to their homes. However, experiences vary; some notice a positive atmosphere, while others report rude behavior from the manager who can be sarcastic and in a bad mood. A few customers have experienced issues like being double charged or poor customer service from certain staff members. Despite this, some see it as a good place to find employment due to high employee turnover. Overall, the store has a mix of friendly interactions and some negative encounters, leading to mixed reviews from customers.