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March 2024 by Erin F.
Do not waste your time with Enterprise. Absolutely the worst car rental experience!! Our insurance sent over the proper paperwork, and we scheduled a car rental 2 weeks in advance. The day before we were supposed to drop our car off for repairs, Enterprise called and told us they would not be able to get us a car approved by insurance for 4 days! However, we could pay extra for a bigger vehicle. Keep in mind Enterprise knew what vehicle we needed because insurance sent this info over WAY in advance. I was told the manager could not be reached and would call first thing the next morning. No one called. We were left stranded at the car repair shop. When we tried to call the office, we were left on hold for over an hour. In desperation, we scheduled another reservation for the following Monday as we were told a car would be available then. Pickup was scheduled for 8:30 am. Again we were left stranded for a SECOND time. Corporate is no help in situations such as these as we were told this would be escalated to the regional manager who also never returned our calls. Do yourself a favor and go anywhere but Enterprise. They clearly do not value their customers or their time.
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February 2024 by Doug Billings
When my wife's car unexpectedly broke down and had to go into the shop, the employees at Enterprise in Yukon, OK made the process of getting a rental car easy. They were extremely helpful and polite. Will definitely rent from them again when needed.
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February 2024 by Kim Haskin-Smith
Great fast service. Nice clean car.
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February 2024 by Jonathan Jay
Ariel was very helpful and polite. The car was a newer model with low miles and fully loaded. Overall a great experience.
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February 2024 by Johnie Carter
Great company. Very good experience. If you need to rent a car, rent from Enterprise.
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January 2024 by Robert Studt
Ariel was super fun to deal with. She took the stress of the situation away completely, and even made it a fun experience!
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January 2024 by Luke Davidson
The car I rented left me stranded within hours of having it due to a bad battery that needed to be replaced. After having to Uber, be late and cancel appointments rather than letting the mobile service guy change the battery I had to take it to the airport location to exchange for another vehicle costing me my entire evening. When all was said and done "best they could do" was a 10% discount on next rental (obviously to secure my future business) HERTZ next it is, I've never had a problem with HERTZ.
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January 2024 by Adrian Escobedo
Great service and excellent customer service rented a car on 12/20/23 grey civic was a joy to drive . Woul recommend to family and friend. Enterprise of Yukon , Oklahoma
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December 2023 by Holley
If I had a chance to not give them a star I would. I have always had great luck with this branch. We normally would deal with Brady who is fantastic. Today 12/27/2023 I dealt with a new employee that I believe is Ariel and another girl that goes by Keisha or Megan or Chanelle maybe, but they over - charged us by almost 200.00. I requested a breakdown of the charges to turn into my insurance and she stated that she sent them to my email which she never did. I asked her to read my email back to me and she did but used disrespectful words to confirm my email. All I asked her to do was allow me to speak to someone that can help me since she was new. She failed to mention how much it would be to rent the vehicle as it was a "One Way". I will be sure to not recommend this facility and drive 45 minutes out of our way to go to another facility. Our Rental Agreement #: 2YK83G. I have yet to get a receipt for what we paid.
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December 2023 by ROBERT BECK
Excellent service and great help of getting the vehicle to me after the office work.
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December 2023 by claudia bullard
The folks at this Enterprise branch are efficient and friendly...there was a line when I got there and they got us all in our vehicles and on our way in good time while remaining pleasant and cheerful...the only thing that would have made it better is a bigger space to operate in...l will definitely go back!
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December 2023 by Pat Hinojosa
Enterprise came through when we needed help. Our car broke down while traveling from Missouri to New Mexico and we left our car in a repair shop. Chantelle went to work to help us find a car on short notice. All that, in a very difficult market for shortages of cars much appreciated!
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October 2023 by Goldstein Kanaan
Okay, so I actually had one issue after another here. First there wasn’t a car available, then there was but it had zero gas, etc. BUT.. and it’s a big BUT. The staff here was WONDERFUL. Channelle in particular was kind, attentive and DEDICATED to solving the issue for me. She got me a car, got me upgraded, and got me on the road. 10/10, will return.
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September 2023 by Dawn Kirby
Was in a car accident. Rear-ended at a stop light and I got this 2022 mustang convertible while waiting to hear back on the damage on my jeep. Brady was great! Made a horrible situation bearable. Thank you Enterprise!!
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August 2023 by J P
This is the only rental car business I will use. They're timely, friendly and the website is easy to use. Never had a problem here.
