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March 2024 by Jose Carrera
This place really sucks the costumer service is really poor they barely ask questions or guide you with attitude, like they don’t wanna work.I never complain I’m not a Kevin or anything like that but honestly this please need better staff
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December 2023 by Gary Goodfellow
The customer service was nice but what they sold me is trash. This GNC wheybolic is terrible. I literally feel awful after consuming it. Like nausea and fatigue and headaches. 65 dollars thrown in the trash.
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February 2023 by Cason Troutman
Cam and staff were awesome in helping get the tight fix!
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January 2023 by Brian H.
Everything I needed. Clerk was friendly and looked like he might actually work out and use the products he was selling.
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March 2022 by Tom D.
Rude people work in this store. I came in recently with my son who is in very good shape. I on the other hand am not and a little on the fluffy side. The guy in the store refused to sell me pre work out or any other products because he said I wouldn't be the one to use them it would be my son. I know I don't look like a fit person but no reason to talk to me like he did. When I told him he didn't know that it wasn't me using it, he refused to sell anything to me.
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October 2021 by Raymond McNitt
They've been really helpful with discounts
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April 2021 by Crusty McScuggin
They've been really helpful with discounts
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March 2021 by Sheena Youngers
Friendly and always helpful and knowledgeable staff. The prices are quite higher than competitors, but the recommendations the guys offer are really great! They’ve got so many goodies! I wish they’d offer samples though. That’d really draw me in more often. There’s nothing worse than trying a new product that you don’t end up liking, especially when you’re working with so many options.
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January 2021 by Terry Baird
If I could give no stars I would. To say complete incompetence would be an upgrade. I tried to return a product, they screwed that up, 2 times, I tried to purchase an item that was on their shelf twice, they couldn't even do that even though they called me and said everything was "good to go". Tried to contact the District Manager he's not answering his phone or returning my messages. Even my patience has worn out. Vitamin World is looking really good for my supplement needs.
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July 2020 by James Brandt
Their staff was super helpful and did great job ....
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November 2019 by Tracey R.
Great experience dealing with this store. There was a bit of a line when I walked in but the 2 gentlemen worked quickly to get everyone taken care of. I was greeted by a friendly face and thanked for my business. I will definitely use this location for my next UPS shipping event.
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June 2019 by Ashley H.
Sent a package through this store last July (2018). The package still hasn't arrived (it's now June 2019). Which happens. I understand you can't be perfect all of the time. That's not what earned them a one star rating. That rating is the result of a complete lack of customer service. I've gone into the store four times in the last year only to be told that a manager will call me (surprise, no call from the manager all four times). Went in this morning and shared a little more frustration and was told "there is nothing I can do for you, if you want to talk to a manager you'll have better luck coming in between 7:30 and 5 most weekdays"... what does that mean? If I'm lucky I can get help? Don't bother trying to call UPS either - been there, done that. Got put on hold for over thirty minutes, transferred three times and the last transfer I somehow got hung up on. Very disappointing.
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June 2019 by Brianna L.
Horrible customer service. Out of something EVERY time I go. Have to flag someone down to look for product and they never seem to know the correct drawer to look in or the product is located in another section. Will just look to purchase online I suppose... KEEP DRIVING! Don't stop at this one!
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May 2019 by Jason S.
I've shipped and received large items many times and only ever had fast, competent service here.
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April 2019 by Dorothy H.
Telephone or in person, the service has always been excellent. The employees have always been cheerful, very helpful and patient. Sorry to hear someone had an unpleasant experience.
