-
September 2023 by S Simmons
This place is the absolute worst. Terrible customer service. Intake did not listen to my issue, or honor my request of just changing a single tire. I took my car in, told the guy at check in my tire would not hold air for more than an hour and it will most likely need to be replaced. This gentleman was not alone at the desk there were 4 other men, 2 sitting on their phones, so when I was told to come back in an hour my car would be done, I thought hey they aren't bogged down today. Said awesome and went to run errands. An hour passes I stop by to check progress, since I was close. 4 guys sitting outside not eating lunch just on their phones sitting inside the bays and on the curb. My car hadn't been touched. Another hour goes by it's now 330, I call and check progress, car still hasn't been looked at. Okay busy Saturday, should've made an appointment, that's on me.. 430 I call they had just gotten my car into the bay and I was told it would be done by close at 6. Awesome I go into the store at 545 and was told hey we found out your tire has a slow leak. Yes I told you that at check in, has the tire been changed? Oh no ma'am we were just about to call you. Okay well it's closing time, what's the plan for my car? Deer in headlights. I wouldn't be so disappointed if I hadn't seen multiple people not working. Just not good service.
-
September 2023 by Daryl Briggs
This is NOT a toilet repair place. I have no idea why it is listed as such. This IS Hibdon Tires Plus, and they take great care of our vehicles.
-
August 2023 by TheIndulger90
I'll never go here again. Stupid idiots try and tell me I need things replaced that are only a month old and then somehow waste a quarter of a tank of gas in my car. You were doing an oil change and an alignment, how the **** you use a quarter of a tank on that? A quarter on my tank is almost 60 miles on my car, so please explain to me how this happens.Services: Wheel alignment
-
August 2023 by Frank Trotter
Great experience. All associates were friendly, courteous, helpful, and professional. Took care of my truck trie problem with fast and returned it to me in great service. Thank You
-
August 2023 by Alexis shaver
By far the best place to get tires/oil change around. The manager kept me updated about my wait time & even informed me about a tire separation. Wont go anywhere else.
-
July 2023 by amarie 385
Great service. They took care of what I needed. The guys at the front desk were super helpful.
-
July 2023 by AddictedToRaids
Rotated my tires for free. Great oil change service. Just wish they would send out coupon for their regular customers like they used to. Usually the wait for car oil change is not too bad.
-
July 2023 by Ray Moats
This is a great place to get repairs. The times they quoted me were both spot on. The repairs are really well done. No issues and the tires ride so nice. My alignment is so good. I've never had my truck run and drive so good. I'm coming back for more when I need it. Thank you so much Abel, and the others there in the shop.Services: Tires
-
June 2023 by susan lightfoot
Had an appointment at 12 pm for a tire rotation, balance and front end alignment...2 1/2 hours later still waiting !!! At 1 pm they said they were pulling it into the bay for alignment. At 220 pm I asked how much longer. I then see my car in the parking lot. Great. Thinking it is done. Nope!! Apparently they forgot about it!!! Seriously?? Obviously I'm now upset. The counter guy is flippant about it. Asked if I wanted to speak to the manager. Sure would. He goes into said "managers " office who tells him he has important paperwork to finish and can't talk to me. UNREAL!! So Mr manager ( use that term very loosely) your time is more valuable than mine??? I have long ( maybe 20 years ) been a loyal customer of Hibdons... even driving up here from Dallas. But today. MR BUSY MANAGER.. YOU LOST A CUSTOMER!!! Shame on you!!!
-
May 2023 by bobby eddins
I took my wife's car in to get the tires balanced and rotated. I asked them to check the brakes because the pedal was soft. They said the brakes and rotors looked ok and that more than likely the fluid needed changed and lines need flushed. This was 121 dollars and did not fix the problem. So don't fall for that upsale trick like I did. Now I still have the problem and I'm $121 more broke.Services: Tires
-
March 2023 by Randy Edmonson
Was actually able to make an appointment on a Saturday. They had my truck in within 20 minutes of appointment time. Out in a little over an hour on an alignment! Drives like brand new! Staff friendly and polite. Will use them in the future!
-
March 2023 by Larry James Hill
100% recommend this location. This is the 2nd time I’ve had to get a new tire since moving to Oklahoma and yet again they had me in and out under an hour ON A SATURDAY! The price was well below what I was expecting and the customer service was phenomenal. The front desk crew was extremely polite and didn’t seem stressed at all even though it was very busy (don’t recall their names, but it was 2 younger guys). I cannot express how thankful I am for this location. They really do care about their customers here.
-
March 2023 by Sheli Rodriguez
Best service and honest. Doug saved me a ton of money because I was quoted from Joe cooper Dodge some crazy prices. I will bring all my services here because Doug is honest thank you Doug. You gained a new customer. I will bring all 3 of my cars here for all of our services. great customer service.Service: Brakes
-
March 2023 by Kristopher Allen
If I could give 0 stars I would. First issue was when the tech pulled my car into the shop he raced my engine 4-5 times just to hear my exhaust echo , then after saying something the manager Rudely said he would handleIt. Then after I pay and leave when I get home I noticed they put on different tires that was similar to what I paid for but discontinued and not equivalent to what I paid for. So please be aware if you absolutely have to use this store.
-
March 2023 by Brandon D
They went above and beyond to get me a set of 6 matching tires as we travel fulltime and I needed them asap. That would be a 5 star rating. As soon as I left the store my hubcap flew off on the freeway I wouldn't care but this a brand new truck. Now I have a flat and since I don't have a warranty they can't help. Why wasn't this offered when I bought 6 brand new tires? No receipt nothing. These tires are brand new maybe 4 weeks old. Why wouldn't you sell me the warranty or ask I obviously had no problem buying 6 brand new tires and thought I was set. Now I will most likely need a brand new tireService: Tires