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January 2024 by Pogue Terry
We would highly recommend buying your new car from Joe Cooper Ford of Yukon, Oklahoma. Tim McDaniel was our sales associate. Tim went out of his way to make sure our experience was smooth and comfortable. He was very very knowledgeable and accommodating. We are extremely happy and grateful that Tim McDaniel made our experience so very enjoyable. Thank you Tim! Sincerely Terry and Debra
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January 2024 by Diann Riter
I arrived early for my appointment and Doug was my service manager. I explained what I wanted them to do and also to check the brakes. I understood it would be a few hours and waited in the customer waiting area. I received a text and approved the replacement of the brakes. Doug called when it was ready and explained in detail the bill.
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January 2024 by Danyia Dodge
I’ve almost never had a very good experience buying a car. This time was different. Schyler was probably the best salesman I’ve ever worked with. Extremely helpful, knowledgeable about his product, never dodged questions, never dodged my calls, took time to look for several different cars for me to look at and was not high pressure to buy. And we were so comfortable working with him, we bought two vehicles instead of one. We feel like we’ve actually made a friend! This is how buying a car should be.D Elaine Dodge
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January 2024 by Rikki Saunders
I bought my new explorer from Tim at Joe Cooper and I have to say I have never been to another dealer in my life where I have been treated with more fair and had more fun in the process. From the moment I walked in to the moment I left everyone was felt like family. Kirstin (or Cutter as they call her) in finance is just a sweetheart and made that part just a joy also. We laughed the entire time we were in her office. PLEASE if you are thinking of buying a Ford give JOE COOPER in Yukon a try. You won’t be disappointed. Ask for Tim and Cutter, they’re the best. Rickey
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January 2024 by Heidi Hoskinson
The service team at JC Ford is amazing! They were welcoming, smart and efficient and went out of their way to work me into the shop with an emergency with no appointment on a busy Friday. This was especially kind since we were visiting from Kansas and would not have been able to get back home without this critical repair. If I could give you 10 stars, I would! Thank you so much!
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January 2024 by Jason Clear
My wife and I have bought several vehicles from the Joe Cooper Auto Group. Each and every time (5 & counting) we received the best customer service possible both before, during, and after our purchases. Our guy Dusty Loftin at the Yukon, OK location has each and every time provided us with the BEST buying experience we have both ever been involved with from start to stop! Thank you for all you do and have always for us. Mostly for providing us with a pleasant customer experience which is now what we have come to expect and receive each and every time!
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January 2024 by Andrew Shearon
Bought the totally amazing F-150 Lightning truck last week, and the experience at the dealership was great. They had the vehicle reserved for me when I arrived, and the purchase process was smooth and relatively quick.The process took a little longer than it probably could have, because at the time of purchase I was a current EV owner, and they were interested to hear what I had to say about my experience, so they could better help future customers. Loved the experience, and absolutely love my new Truck.
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January 2024 by Robert Harris
Omar was our salesman. He wouldn’t stop looking for a vehicle that would suit us. He was relentless! He was very personable and down to earth. Great experience buying a used vehicle. Also really liked the finance guy! I never feel great about a vehicle purchase!! But this was easy and honest. I would highly recommend!
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January 2024 by Vida Dawson
I purchased a used Mazda 6 from Joe Cooper Ford Yukon about a week ago. The vehicle has some cosmetic issues so in order to make the sale, the manager promised to fix the headlight and rims for me. I like the car (I am still looking forward to them fixing those things), the experience was overall fairly pleasant, staff was friendly and helpful. The only thing I am not pleased with was the financing. We were having a time getting the payments where I wanted them. I told them I was applying for a loan through my bank to see if I could get something better and he assured me he does work with my bank and not worry about rates, because he was going to get the best rates. However after already signing the papers and leaving, I noticed that evening in my email that I HAD been approved for THAT car through my bank at a lower rate and same terms that would’ve saved me about $60 a month, over $4000 for the life of the loan. So fair warning, make sure you are thorough when searching for financing options and don’t trust that the dealer will get you the best rate even if they say they will.UPDATE (12/11/23): I have had the vehicle for one week and two days now. I was told mid last week to give them til Friday and they’d let me know about bringing the car back to get the wheels, headlight, and oil change done. It’s now Monday and I haven’t gotten a call. I am also having an issue with the key fob for the car falling apart and not working. And apparently the tire pressure sensors are missing or not functioning so my tpms light is always on.
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November 2023 by Lau Ren
Dusty was excellent! He was very accommodating, honest and helpful with the truck buying process. Kirk, in finance, was also a pleasure to deal with. We drove 2 hours just to do business with them because they were by far the most fair and most of all the dealerships we had contacted. We will be doing business exclusively with them in the future and sending all of our military friends here.
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November 2023 by rachel jenkins
I had an exceptional experience buying a new car this weekend! I put in an online inquiry initially, Joel got back with me. He was NOT overly pushy and was just the right amount of informative when needed. I had some specific requests that everyone was accommodating to. Salesman-Joel, Sales Manager-Patrick, Finance-Taylor. All WONDERFUL!! I have heard bad reviews about this dealership, but they proved that wrong. I would definitely recommend them specifically!
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November 2023 by Dionne Angeles
I originally would have given them five stars for the way they handled my vehicle repair. However, I am still not able to drive my car above 45 miles an hour, and my check engine light now goes on and off on its own. These two problems were why I brought the vehicle in to them in the first place However, I have to give them a thumbs up for their Service Advisors and how well they treated me and assisted me from beginning to end . They really try to help, and it definitely shows.
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November 2023 by dawnmahan2010
I cannot say enough good things about Victor Cervantes. I was looking at a vehicle on the Joe Cooper site and Victor reached out to me. I told him from the get-go what I would do and what I would not do, what I wanted. We went to look at the vehicle, he answered all 1questions, let us take it home for the night, we fell in love with it, we went to the dealership the next morning and was in and out quickly. I will have already referred friends to him and will continue doing so. I can't thank him enough for such an easy transaction and being a great/easy salesman to deal with. Thank you again, Victor. I will definitely be a returning customer in the future!I must add that Taylor in Finance was absolutely amazing as well. Overall, the experience with these two gentlemen were outstanding.Thank you both so much!
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October 2023 by William Briggs
In the past, I lived through a couple horror stories when buying a new car. But these guys are awesome! Johnny (sales) went above-and-beyond to work my trade and get me into a great car. And Cutter (finance) was awesome, friendly, and seemed to answer all my questions truthfully.All other employees I just passed smiled and were friendly, and helpful if I asked them a question.I am glad this dealership was recommended to me. They actually made car buying fun!
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October 2023 by Patricia Meador
We were treated very well. They explained everything to us and didn’t try to pressure us into anything.Our sales person Johnny worked with me over the phone and helped me to find exactly what we were looking for. His General Manager was very helpful explaining everything to us about the vehicle we were buying and the warranties that were available. I would recommend anyone looking for a vehicle to shop at Joe Cooper Ford in Yukon. I worked with other sales people from other Ford dealers that didn’t work as hard as Johnny and they never got back to me like he did. I was very impressed with him and his dedication to his job.