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April 2023 by Christopher Fisher
Terrible service. I have recently moved and the only way you can move service is with a call, a call that takes two minutes to get to the queue that then "tells me how important I am" (but not important enough for us to hire the help to service you as a customer). The changes the company has made in the last two years demonstrate how much they dislike their customers.
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November 2022 by Google user
Have been shopping with Schwans since 1992 in Bismarck, ND Every place we've lived except Scotland has had a Schwans truck! Have never had an issue with promptness or delivery in any way. Just moved to Yukon, OK, from central Florida and I'm looking for a Schwans truck! Will give them a call and get our account activated again! The Spicy Chicken Brests are fabulous! The box of unbreaded chicken breasts has been a mainstay for us. Husband loves their sausage balls. Happy eating folks! RDM in Yukon!
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September 2022 by Linda LaBlue Pearson
After three delivery tries, it finally made it UPS
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February 2022 by Renee Maguire
Have been shopping with Schwans since 1992 in Bismarck, ND Every place we've lived except Scotland has had a Schwans truck! Have never had an issue with promptness or delivery in any way. Just moved to Yukon, OK, from central Florida and I'm looking for a Schwans truck! Will give them a call and get our account activated again! The Spicy Chicken Brests are fabulous! The box of unbreaded chicken breasts has been a mainstay for us. Husband loves their sausage balls. Happy eating folks!RDM in Yukon!
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October 2021 by Gary Byrom
Corporate people on the customer service number are very rude and no help. Avoid this over priced junk they sell.
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May 2021 by Conah Edwards
Nice delivery driver
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December 2020 by Connie B
I haven't had no problems with schwans.You know why? It's because my order didnt come with something and I'm very patient and schwans credited my account. It's good to have money in your account like I did cause just bills ain't no joke. Walmart doesn't do what schwans does and it's not a delivery charge if but only if you order under $50 dollars. Remind since this pandemic and I only recieve a certain amount each month so I'll make my order before that date. I was worried one time something happened to my driver but it was fine cause schwans assured me they would be here before the time. They did that. He came rite after I called :)
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April 2020 by Uganda Richardson
I have loved Schwans for since I was a kid. I love the food and the quality of their food. The service is wonderful. Still great quality and great food
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April 2020 by Elizabeth Arkeketa
In the past I’ve always liked their products, how safe is it now
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April 2020 by Tony Evans
Placed an order on 4/1 for delivery on 4/9. Delivery date comes and no driver shows during the delivery time. Late that night I get an email saying “Sorry we missed you!” and am informed that it will be 4/23 before they will attempt delivery again. Called and talked to customer service and the floor supervisor & they state that 4/20 is the absolute earliest my order could be delivered. They said that they had reached out to reschedule but I received no communication like that at all. No apology from the supervisor for the missed turn around.
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January 2020 by Nick Newberry
Great place to work! I wish they had a full time position available. but other than that if anyone is looking for a part time try it!!!
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January 2020 by Mike brown
They dont stand behind their products, that's why they lost me as a customer. They say 1 thing and do another, to not stand behind their products.
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November 2019 by Boleyboy Butchie
I have been a Schwans customer for years. The food has always been good but the service has become terrible. The sales people don't show up on scheduled dates but report that have. It's not like I don't buy every 2 week's so I don't understand it. They have lost a customer.
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September 2019 by Charlotte Townshend
They’ve only had one good salesman in Norman ever—the good-looking redheaded guy about 4 years ago. The next guy they brought in didn’t come by for nearly 3 months and then suddenly showed up unannounced, thinking I’d still want the order I’d placed 11 weeks before. When I declined it, he took out a catalog and threw it at my head. I’ve refused to order from them since—they lost a longterm customer.
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May 2019 by Judith Watts
I have enjoyed Schwans for many years. I love the vanilla ice cream and the pepporini individual pizzas. Hamburger patties, green beans, peas...you name it we have tried it. The service is dependable and kind.
