Staples provides printing, shipping, technology, and other services essential for working and learning. Reviews note that service can be hit or miss, with some confusion over UPS services despite signage indicating they are offered. However, many customers report great service every single time, preferring it to other shipping stores. Employees are frequently described as extremely helpful, kind, happy to help, patient, and providing the utmost customer service. Specific printing jobs, like spiral binding with added pages, are done excellently. Staff are praised for walking customers through online ordering processes, advising on the best options, and completing complex orders like wedding invitations quickly and with amazing results.
